Project Manager
Lloyd's Register
- Aberdeen
- Permanent
- Full-time
- We care about the safety of everyone.
- We respect each other and the wider communities we work in.
- We’re passionate about giving back to society, leaving the world a better place than we found it.
- We strive to be the leaders in our profession with unparalleled expertise.
- We’re committed to quality and work together to find the best solution.
- We’re inquisitive and curious and never stop learning to further our knowledge.
- We’re independent and impartial.
- We show integrity in everything we do.
- We’re brave and courageous and we never compromise on standards or safety.
- Listens and asks questions to gain an understanding of customer needs and expectations
- Ensures that colleagues are aware of customer needs and understand how their role impacts the customer
- Anticipates customer needs, actively seeking feedback to improve satisfaction
- Takes responsibility for resolving problems within the scope of his/her experience
- Values the input and expertise of colleagues, encouraging them to express their views and ideas
- Trusts and supports colleagues, seeking common ground to strengthen working relationships
- Assumes positive intent, resolving differences with others to achieve ‘win-win’ outcomes for colleagues and customers
- Willingly shares knowledge and expertise with others
- Adapts personal behavioural style to work more effectively with colleagues and customers
- Presents ideas logically, concisely and persuasively, adapting content and style for the audience, using relevant and accurate data
- Communicates in a manner consistent with LR values and stays professional when challenged
- Encourages positive, open and 2-way discussion, demonstrating empathy, rapport and fairness
- Is approachable, fully involves others in decisions and ideas when appropriate, gaining commitment and trust
- Is enthusiastic about sharing knowledge and experience with others
- Pursues appropriate learning, development and feedback opportunities to enhance own performance
- Keeps up to date with specific technical/professional/functional skills and knowledge
- Maintains awareness of latest legislation, regulation and standards and updates relevant qualifications/CPD requirements
- Regularly reviews and updates their own PDP, supporting and encouraging others in their personal/career development
- Translates wider LR strategy into clear goals, priorities and expectations for the task/project/team
- Takes time to consider the broad implications and context of specific issues and actions
- Considers wider organisational priorities when making decisions and setting own priorities
- Able to navigate through a range of issues to define a clear way forward
- Questions the conventional, thinks laterally, considers ‘what if scenarios’
- Demonstrates an understanding of how key decisions and strategies affect the top and bottom line
- Considers cost implications and benefits of actions and decisions with awareness of budget
- Balances time, cost and quality variables without compromising on health and safety
- Uses resources effectively and identifies appropriate alternatives /efficiencies
- Initiates improvements to cut costs, improve efficiencies or seize opportunities
- Uses effective sources/questions get to the nature of a problem, spotting gaps/flaws in data, information or arguments
- Considers issues from different perspectives, assessing the impact of any solution, thinking beyond own business function
- Encourages others to share, build on, and consider new ideas and ways of solving problems
- Makes well-timed decisions even when some information is unavailable
- Communicates tough business decisions, without blaming others
- Is well-organised, using structured plans, prioritising and managing time effectively to meet deadlines and targets
- Balances a range of conflicting priorities and tasks to determine the best way forward
- Holds regular team reviews to track goals, giving clear feedback to drive performance and address issues
- Identifies barriers to achievement and actively seeks to minimise them
- Demonstrates a high level of drive, enthusiasm and a positive attitude to work, remaining calm under pressure