Hire Controller
- Castleford, West Yorkshire
- Permanent
- Full-time
- Processing of all rental requirements through the Plant & Fleet Rental mailbox and transacting accordingly using management software (InspHire, Jaama Key2, Oracle).
- Liaising with the workshops to maximise utilisation of M Group Assets from all locations before placing orders with external Suppliers.
- Engage with our supply chain to satisfy requests not supplied from internal stock.
- Manage the external rental process, ensuring suppliers deliver/collect Plant or Fleet within the agreed time frames and our databases are accurately updated.
- Actively review external hire reports and exchange external Plant or Fleet for available internal assets.
- Continuously review and reconcile live hire reports, ensuring all management software is accurate at all times.
- Develop positive relationships with M Group Services Businesses' and supply chain.
- Be proficient in all aspects of rental management and general administration.
- Manage and resolve invoice and general queries in a timely and efficient manner.
- Excellent communication and interpersonal skills, ability to relate to and work with colleagues, customers and suppliers.
- Administrative or Customer Service experience desirable
- Proven IT Skills with experience of Microsoft Office.
- Good written and oral communication skills
- Relevant experience within either the Plant or Fleet Industry in a similar role is desirable.
- Experience of Insphire and/or Jaama Key2 desirable
- 25 days' annual leave plus statutory holidays
- Discretionary annual bonus
- Contributory Pension scheme
- Life Assurance
- Access to our Employee Assistance Programme
- Cycle to work scheme
- Access to a wide range of discounts and special offers through our online rewards platform
- People - engaging and empowering everyone to deliver and grow
- Safety - putting health, wellbeing and safety of people first
- Delivery - helping deliver our clients' business needs
- Integrity - behaving respectfully and in a sustainable manner to our communities and the environment, maintaining accountability and honesty in the way we work.