Client Service Manager
StrategicSource, Inc.
- Bloomington, MN
- Permanent
- Full-time
- Client onboarding, invoice collection, and organization
- Workplan development, execution, and maintenance
- Account project management
- Conduct bi-weekly client calls/updates
- Coordinate the presentation and implementation of new projects
- Review completed recommendations audits with client
- Keep internal management up to date on the status of clients
- Provide exceptional customer service to clients
- BA/BS in Business and/or MBA
- Well-developed written/verbal communication and presentation skills; particularly with executive-level clients
- 5 years of leadership and project management experience
- 5 years of customer service experience with āCā level clients
- Well-developed account management skills
- Self-starter with excellent time management skills
- Demonstrated ability to develop and maintain strong client relationships
- Experience in Microsoft Office (Excel, Outlook, Word, PowerPoint)
StrategicSource is a veteran-owned company founded in 1992 with the idea of delivering innovative spend management solutions to increase profits. StrategicSource helps clients reduce costs, save time, and improve profitability through the effective management of services and supplies. With over 30 years of experience, StrategicSource generates real, measurable, and auditable results that help clients become more profitable and more efficient.www.strategicsource.com