Social & Content Manager

Ntice Sourcing Solutions

Cape Town, Western Cape
Permanent
Full-time

14 days ago
Apply easily

Job DescriptionOur client, Carmién Tea, is seeking a vibrant Social & Content Manager to commence immediately. The position will entail leading Carmién Tea's integrated approach to social media, content, and PR strategies. Responsibilities include overseeing tasks such as copywriting, managing social media engagement, creating content, and leading PR initiatives. Additionally, the role involves gathering and organizing information, videos, and photos from various brand locations, engaging with online followers, ensuring brand-aligned communication, and delivering exceptional customer service. Collaboration with the marketing team to develop innovative digital and social media campaigns and continuously assessing their effectiveness will also be part of the duties. The focus will be on producing top-notch, inventive content, especially tailored for social media platforms.The organization is based in Cape Town, offering remote work flexibility, with occasional travel to in-person meetings in and around Cape Town, as well as trips to the farm in Citrusdal.Minimum Requirements:

Degree in Marketing or relevant field
3-5 years of proven work experience as a social media manager
Hands-on experience in content creation and management
Excellent writing and editing skills
Detailed knowledge of current online tools, channels, and trends
Advanced computer skills
Strong leadership and management skills
Photography and videography skills advantageous
Own vehicle and a valid driver's licence

Duties and Responsibilities:

General:

Research current trends and audience preferences
Design and implement social media and PR strategies aligned with business goals
Set specific objectives and report on ROI
Monitor SEO and web traffic metrics
Collaborate with various teams to ensure brand consistency
Suggest and implement features to enhance brand awareness
Social Media Management:

Plan monthly content calendars for all social media accounts
Create weekly content and schedule posts on multiple platforms
Oversee social media account designs
Identify and manage key influencers/brand ambassadors
Assist with collaborations and giveaways
Stay updated on social media trends
PR & Events:

Assist Sales Manager at brand events
Amplify events through social media channels
Identify and manage key influencers/events aligned with marketing strategy
Customer Service:

Engage with followers, respond to queries, and monitor reviews
Respond to product/brand queries on social media
Build relationships with influencers, media, and audience
Content Creation & Copywriting:

Write copy for social media, blogs, websites, and marketing documents
Capture live content from the Farm & Tea Shop
Support photoshoots and create still/video content

Salary:

R20,000 - R30,000 per month (based on experience and skill level)

Work Hours:

Monday to Friday, 08:00 - 17:00
Occasional after-hours/weekend work for events or urgent queries

Please ENSURE that your application includes:

Comprehensive Curriculum Vitae, inclusive of contact and email information
Cover letter
Indication of current and expected remuneration
Availability
Contactable referees

Ntice Sourcing Solutions