Dispatch Supervisor at BIC
BIC
- Kenya
- Permanent
- Full-time
- Processing order requests and loading of delivery vehicles.
- Develop delivery routes and maintain contact with drivers throughout the delivery process.
- Enforce drivers to work within BIC safety guidelines as measured by traffic regulations
- Ensure set targets for and objectives are met in line with the set warehousing & distribution KPIs.
- Work with third party suppliers to resolve any delivery issues.
- Monitoring, tracking metrics and reporting the performance of Loaders to ensure efficiency and accuracy.
- Work on dispatch reporting including On-time delivery report, dispatch report
- Maintains inventory controls by leading weekly cycle counts and daily stock checks to ensure quality control.
- Train, inspire and motivate the team to achieve desired results in productivity, teamwork, quality, safety, and job knowledge.
- Ensure inventory accuracy by pushing for the resolution of any issues while loading or picking orders.
- Maintains a safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintaining a clean shipping supply area; complying with the warehousing procedures.
- Maintenance of the BIC truck with regular checks to ensure 100% availability.
- On time and in full Loading and dispatch of orders
- Inventory accuracy as per agreed target.
- Weekly cycle count conducted.
- Loading Accuracy.
- Storage Performance as per agreed targets.
- Keeping Accurate stock records.
- Daily report shared on time.
- Share the picking and loading accuracy KPI report on time.
- Knowledge of warehousing management systems and best practices
- Effective Communication skills.
- Proactiveness
- Organization and time management skills
- Ability to prioritize workload and strong interpersonal skills.
- Team player and embodies responsibility.
- Minimum of 1-year experience in warehousing supervisory position.
- Experience working with warehousing management systems.
- College diploma in supply chain management or equivalent.
- Continuous improvement and Solution-oriented mindset.
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