Customer Service Manager at GardaWorld
GardaWorld - Nairobi
Job summary The Customer Service Manager, reports to the Head of Business Development and is tasked with a leadership... unit profitability and growth. Key responsibilities Ensure Customer service excellency for business development/growth...
May 30
Quality Coordinator for Customer Service at Glovo
Glovo - Nairobi
Profitability (Managing Costs) and CX (Customer Satisfaction) control. Processes Optimization: ensuring the effective execution... by maintaining the team performance health. KPIs: CPO, Attrition, Absenteeism, Forecast Adherence. Customer Experience: ensuring...
May 25
Sidel - Nairobi
between the customer and the Service Account Manager for technical problem solving and advice. YOUR MISSION Collect...Nairobi CUSTOMER CARE MANAGER YOUR OPPORTUNITY Sidel is looking for a self motivated Cluster Customer Success...
May 7
Manager, Customer Excellence Systems at KCB Bank Kenya
KCB Group - Nairobi
Customer Insights and Windows and Linux Operating systems and related network services protocols such as TCPIP, Telnet and DNS... Monitoring and supporting the availability of the customer experience systems including but not limited to Microsoft Dynamics...
May 22
Assistant Manager, IT Service Desk at NCBA Group
NCBA Group - Nairobi
Job Purpose Statement Assistant Manager, IT Service Desk role is responsible for supervising NCBA group centralized... or service requests logged at the IT service desk. Responsible for the achievement of excellent customer service and support...
May 31