Behavioral Health Technician (Entry-Level)
Katapult Network
- Richmond Heights, MO
- $40,000-45,000 per year
- Permanent
- Full-time
We are currently recruiting for a Behavioral Health Technician to help a top company build and improve upon the quality of service within their provider network. This position provides a crucial service to clients and providers while also serving as the face of the company, so you must have top-notch customer service skills. If you are excited to start your career in health care, this is a great opportunity to get your foot in the door to one of the Twin Cities' top healthcare companies.What You Will Be Doing As A Behavioral Health Technician:
- Provide screening and referral services
- Maintain detailed records throughout the treatment plan
- Assist clients and providers with questions and concerns
- Educate clients on their benefits and available resources
- Provide follow-up on information as needed
- Initiate requests and begin various processes including applications, grievances, and eligibility
- Answer inbound calls with outstanding customer service
- Customer service orientation-proactively assist clients in a professional, friendly manner in order to create the best possible experience by building relationships, understanding quality standards for service, and utilizing customer needs assessments
- Social perceptiveness-be aware of other people's reactions and understand why they react the way they do. Maintain a positive, friendly composure even in difficult situations
- Discretion-act with prudence and circumspection, especially in the handling of confidential and private documents/data
- Self-motivated-work autonomously to set and achieve targeted goals
- Bachelor's degree
Facebook:
LinkedIn: https://www.linkedin.com/compa... (Other job titles that we would consider: Case Manager, Mental Health Advocate, Community Support Specialist, Behavioral Health Specialist, Administrative Assistant, Executive Assistant, Operations Assistant, Office Admin, Admin Assistant, Office Manager, Office Assistant, Corporate Assistant, Operations Manager, Receptionist, Front Desk Receptionist, General Office Assistant, Office Administrative Assistant, Receptionist/Office Assistant, Customer Service/Office Assistant, HR Assistant, Human Resources Assistant, Scheduling Assistant, Corporate Administrative Assistant, Secretary, Office Support, Office Support Assistant.