Service Design Analyst

NCR Corporation

Beograd
Stalan
Puno radno vreme

Pre 25 dana

About NCR VOYIXNCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.Job title: Service Design AnalystLocation: Belgrade, SRBGrade: 9Candidates should have experience in delivering services and understand the linkage of Part Logistics, Part Finance and Depot Operational to the current NCR Services Systems and Processes.The application footprint includes the following Oracle CRM modules: Spares Management, Depot Repair, Oracle Order Management, Inventory, Bill of Material, Work in Process, Purchasing, General Ledger, Accounts Payable, Accounts Receivable, and Fixed Assets.Key Areas of Responsibility

Assist in process documentation alignment with in the WCS Global Process System.
Work closely with other members of the NCR Services Technology Technical Design Team to implement a multi-functional business solution.
Conduct testing, develop test cases, perform tie-outs, and deliver training; Support the development of training and deployment
Responsible for assigned portions of the roll out schedule and will work with the region counterparts to insure the activities are performed and instituted.
Assist with the completion of the design documentation where applicable in each WCS responsible Systems specific requirements.
Responsible for all roll out specific unit testing and unit test data creation efforts and coordination/support with the testing teams.
Maintain interlock and consistency between the Services Technology Technical Design Team and corresponding NCR Information Technology (IT) representative.

Basic Qualifications

BS/BA in Management Information Systems, Computer Information Systems or 2 – 5 years of business related experience.
Strong understanding of current Incident Management processes and systems.
Strong analysis and design skills.
Self motivation, customer focused.
Strong written and oral English Language communication skills.
Strong Self Motivated
Strong team orientation.

Preferred Qualification

Functional and technical skills.
Deep knowledge of Oracle Part Logistics structure preferred.

Offers of employment are conditional upon passage of screening criteria applicable to the jobEEO StatementIntegrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

NCR Corporation

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