(Senior) Digital Business Analyst
AXA
- 香港
- 長期
- 全職
[2] AXA Corporate Solutions, AXA Matrix Risk Consultants, AXA Insurance Company, and AXA Art with AXA XL's insurance and reinsurance operations combinedResponsibilities:
- Collaboratively work with peers and product owner to understand the business needs, rationale and the business value for the project
- Contribute with peers on the planning, design, execution, fulfillment and evaluation of assigned projects and campaigns
- Conduct market research & competitor analysis on the digital journeys available
- Provide recommendations based on the analytical data, market research for the UI / UX
- Work with internal & cross-functional BAs as an individual feature owner and independent contributor in the scrum team for digital projects
- Working on gathering requirements by understanding business rationale, document requirements, process maps, user journeys, user stories for development, collaboration with analytics team for application activity tracking
- Working with UI / UX team to define the wireframes & prototype, review & finalize the user journey after liaising with relevant stakeholders
- Work closely & participate in scrum team to contribute to overall feature delivery
- Create testcases (functional, non-functional & UI) based on user stories, identify test data and execute the test cases & capture evidence
- Update training materials & conduct end user and stakeholders training, internal teams training & arranging for a handover
- Analyze the effectiveness of digital journey by reviewing the usage, drop off based on analytical data
- Bachelor of Business Administration, computer science, engineering or equivalent
- At least 2 years of experience in business analysis & digital transformation; less experienced candidate will be considered as Assistant Digital Business Analyst
- Tech savvy with quick learning & adapting to changes quickly
- Experience in insurance or financial service industry will be an advantage
- Ability to work under pressure, face & handle clients & business stakeholders to advocate our platform usage
- Strong business acumen, optimistic & open to constant learning
- Resilient, quick learner, good team player
- Fluent in Cantonese & English
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