Senior Operations Manager (L4)
DHL
- Atlanta, GA
- Permanent
- Full-time
- Manages and coordinates Hub operational activities to ensure the safe, timely and cost effective processing of air express cargo freight.
- Implements and directs quality control program for all operational areas.
- Establishes, monitors, and revises policies, procedures, and service standards for hub operations.
- Directs and ensures compliance with established DHL corporate, hub, gateway and airline policies, procedures and standards in accordance with government regulations.
- Establishes and maintains a record keeping system for all hub warehouse operations regarding volume, damages, safety incidents, productivity, etc.
- Communicates with some or all of the following: systems operations control, load control, facilities maintenance, sort, ramp, gateway and USCustoms to ensure efficient and safe operation of the hub.
- Oversees the loading and unloading of ULDs
- Supervises the identification and segregation of non-conforming and dangerous goods cargo and informs the applicable department according to proper processes and procedures.
- Manages a team of direct reports; responsible for hiring, coaching, training, and developing staff.
- 6 years’ experience in logistics, transportation, warehouse or industry related field preferred
- Minimum2 (two) years of supervisory/managerial experience required
- BS/BA (preferred) with previous supervisory experience
- Advanced Level Skills in MS Word and Excel
- Strong communication (oral and written) skills
- Able to develop and promote personnel
- Candidates should expect thatflexibility will be needed in their work schedule