Senior Associate Application Deploy and Release Management
AIG
- Stevens Point, WI
- Permanent
- Full-time
- Create a clear vision and strategy for the team to move to an increasingly proactive and preventive role meeting the rapidly changing demands of the business and evolving technology
- Proactively participate in the management of the Information Technology department
- Work with senior management to set the overall department direction
- Make recommendations for improvements in the delivery of services
- Initial discussions on ideas or issues which span over various units
- Take on special projects to implement change to provide a unified consistent approach
- Maintain professional and technical knowledge
- Analyses current process for compliance requirements and efficiency
- Make recommendations on new technologies, processes and/or procedures
- Determine how new technologies would be incorporated into the existing structure and what information needs they would address to maintain a highly available environment.
- Lead Agile team members in the process and delivery aspects of their role
- Providing timely estimates
- Delivering on sprint commitments
- Assisting in removing roadblocks
- Ensure data validity for accurate sprint planning and project forecasting
- Engage in Agile ceremonies
- Act with integrity and lead by example each and every day. Demonstrate ethical behaviors and practices, risk management and compliance to AIG policies
- Maintain a quality, highly motivated Quality Assurance team
- Encourage professional growth and help identify growth opportunities for staff
- Responsible for employee development through goal setting, timely reviews, coaching and training
- Interview, hire, train, discipline and discharge staff as required
- Schedule staff to support the 24x7 operations of the company working closely with the offshore team members
- Promote and maintain professionalism in working environment
- Experience: 4 years of relevant work experience in Application Deploy and Release.
- Education – Two year degree in CIS/Computer Science or 5 years Travel Guard or Quality Assurance experience.
- Supervisory Experience - At least 5 years’ experience (or equivalent management training) in any of the following: Project Manager, Technical Lead, Team Lead or IT Management.
- Ability to apply systems thinking to generate solutions, focus on process rather than the specific event to identify root cause and evaluate alternative solutions/process improvements
- Ability to perform in a fast-paced agile environment
- Ability to lead global cross functional teams in a 24x7x365 model
- Presentation skills with the ability to present to multiple levels of leadership and technical knowledge.