Call Centre Operator - Newcastle

Ashdown People

Newcastle, NSW
Permanent
Full-time

28 days ago

The successful contractors will be working on a 7am-7pm rotating roster Monday to Friday, excluding public holidays.The successful contractors will be placed on a 2 week rotating roster - they will work the same shift for a 2 week period and will then transition to anther sift.They will never work the same shift for 2 consecutive rosters.Typically one roster they will work an early start shift (e.g. 7am start) , then a mid-shift (e.g. 9 - 10am start) , then a late shift (e.g. 11am start)Requires Police Check: YesLooking for candidates with 2 - 3 years customer service experience (call centre, admin) Need excellent written and verbal communication skills.Looking for candidates who have previously worked in an office environment Intermediate computer skills required - Typing Using mouse and monitor Strong email etiquetteProficient in Microsoft office suite, particularly Outlook and Teams Specific software will be taught however contractors need to be technically savvy and have the ability to pick up systems quicklyTraining and nesting periodThe successful contractors will take part in classroom style training followed by a 'nesting' period where they will work closely with SMEs to develop their skills. After the nesting period they will be assessed to be able to work independently.Training will be: 1 weeks
Nesting period will be: 1 weekAlthough this is a Part Time role, you will be required to attend training and nesting Full Time (Up to 7 hours per day / 35 hours per week).Location of Work - NewcastleShare this jobInterested in this job?Save JobPrint this jobCreate As AlertSimilar JobsConsultant Name: Consultant Email: Social AccountsSCHEMA MARKUP ( This text will only show on the editor. )Quick LinksAbout UsAshdown People is a specialised Recruitment Company with a Global presence, specializing in various professional fields, including Accounting & Finance, Administration & Office Support, Call Centre & Customer Service, CEO & General Management, HR, Marketing & Communications, Property & Construction, and Technology & Data Analytics.

Ashdown People

Apply Now