Airline Contact Centre Agent

Centrecom

Mosta, Malta Island
Permanent
Full-time

15 days ago

Join the #centrecom team.Centrecom takes pride in being the Centre of Excellence providing value to our clients' business by identifying customised solutions. We are the go-to outsourcing partner offering Contact Centre Services, Back Office Functions, Airline Revenue Accounting and GSA Services.We are now on the lookout for team members to join our Contact Centre Team, becoming one of our Airline Contact Centre Agents.So why work with us?

We are a dynamic and innovative company, and we seek candidates who have the same spirit
You will be joining a company that values its employees and invests in their career
You will work with a team of professionals who are available to help you navigate and grow.

Who are we looking for?We are looking for Airline Contact Centre Agents to join one of our sections in the airline industry. Ideal candidates will be given full training and will be assisting customers via phone, social media, chatbox, and emails. The section offers growth in different areas and provides opportunities to those who are willing to learn.This position is available on 40 hour-week basis. It is ideal for those candidates who are looking for stability and career growth.Requirements.

Language requirements: English and German
Good communication, writing and listening skills are particularly important in this role;
A can-do attitude and the ability to work on your own initiative with limited supervision;
Computer literate, preferably in possession of an ECDL certificate;
Previous experience in any customer care role is a must
Flexible to be rostered from Monday to Sunday

We offer various opportunities to those who are looking for stability and career growth. All employees are rewarded with incentives and bonuses throughout the year and they have the possibility to be part of a development program to broaden their careers.Application Deadline.May 31st, 2024.Apply Now.

Centrecom

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