Automotive Technician
Midwestern Auto Group
- Dublin, OH
- Permanent
- Full-time
- Diagnose, repair, and maintain vehicle automotive systems including engine, drivetrain, suspension, brakes, electrical, HVAC, etc.
- Performs specified work with efficiency, accuracy and in accordance with dealership standards and manufacturer specifications
- Collaborates with Service Advisors and provides complete estimate of labor, parts, and timing
- Maintains open lines of communication with Service Advisors to ensure customers are well informed
- Follows operations standards in completing all necessary repairs and maintenance
- Performs quality checks on work and road tests vehicles as required
- Documents findings, repairs and maintenance on repair orders and inspection sheets per company and manufacturer’s requirements
- Builds customer relations and promotes loyalty and referrals by delivering timely, high-quality repairs
- Maintain clean, organized and safe work environment and service bay
- Ensures achievement of CSI/NPS targets
- Stays current on required manufacturing training
- Minimum of 2 years of experience and manufacturer or ASE Certification
- Well versed in repair of all electrical and mechanical vehicle systems
- Knowledge of new vehicle technologies
- Experienced in use of computers and technical equipment to diagnose vehicle issues
- Use of hand and power tools to repair and replace parts
- Extensive experience in performing routine vehicle maintenance and warranty items
- Demonstrated effectiveness in handling complex technical repairs
- Reading, analyzing and interpreting common technical journals
- Determining the cause of operating issues and deciding how to solve problems
- Experience in working with Dealer Management Systems (preference for CDK)
- Proper handling and disposal of hazardous materials/waste in accordance with procedures/regulations
- Ability to translate technical information to Service Advisors/customers
- High School Diploma or GED
- Valid driver’s license and clean driving record
- Attention to detail
- Efficiency
- Problem solving
- Strong work ethic
- Customer service orientation
- Competitive flat hourly rates with earning potential up to $150,000+ annually
- Start-up compensation guarantees
- Technician mentorship programs
- Company paid factory training - Factory rewards programs
- Career progression programs & opportunities
- Relocation assistance, tool allowances, tuition reimbursement (case-by-case, based on experience & qualifications)
- Medical, Dental and Vision
- Life, Short-Term, and Long-Term disability
- Paid time off including, vacation, holidays, and sick time
- 401K with company match up to 4%
- Discounted manufacturers lease program
- Service and parts discounts
- Company provided uniforms
- Flexible work schedules, Monday through Saturday with one day off during the week, including no late evenings and no work on Sundays
- Training and development programs to advance knowledge & skills
- Career mobility across 14 European brands