Technical Specialist
HCLTech
- Texas
- Permanent
- Full-time
a. Local and Wide Area Networks (LAN/WAN)
b. Internet Connectivity
c. Network Management
d. Diagnostic tools
Participate in developing long-term strategic, capacity and performance planning objectives and goals.
Coordinate efforts to isolate and resolve network and security related issues.
Participate in IT and corporate-lead initiatives.Experience Profile:6+ years of experience in Data Networking, especially in the enterprise network environment
3+ years of experience in consulting, design, implementation, migration and transformation projects
Excellent hands-on experience on Data Networking technologies and products. Must be hands-on currently.
Experience working in migration projects would be preferred.
CCNP (R&S) is mustRequired Technical skills:Excellent hands-on experience on the following technologies:
o Routing protocols EIGRP, OSPF, BGP
o LAN Switching VLAN, VTP, STP, Ether Channel, CoS
o WAN MPLS, MPLS/VPN, MP-BGP
o TCP/IP protocol suite, Quality of Service
o Application protocols - HTTP, HTTPS, FTP, SMTP, SNMP, SSL etc.
o Network Security - IPSec VPN, AAA Architecture, TACACS+, RADIUS
o Data Center Architecture Network, Server, Storage
o DNS/DHCP/ProxyHands-on experience on the following products:
o Cisco Catalyst 6500 and other Catalyst Series switches
o Cisco Nexus 7K/5K/2K Series of switches
o Cisco Routers 3800, 3900, 7600 Series
o Cisco IOS Software and NX OS Software
o Wireless LAN technologies Cisco or Aruba
o WAN Acceleration/optimization Cisco WAAS or Riverbed
o Application Load balancers F5 BigIP LTM/GTM or Cisco ACE/GSS
o Basic knowledge of cisco ACI and VMWARE NSX
o Fair knowledge of Infoblox
o Network Management HPOV, NNM, SolarWinds, ORION etc.Others:Excellent communication and presentation skills. Must be able to clearly communicate with the customer and be able to understand customer s requirement.
Must be ready for new opportunity and take on challenges(1.) To ensure that callsor chats are addressed within agreed SLAs (2.) To resolve escalations in a timely manner adhering to the process and quality compliance (3.) To maintain attendance, leave reports , breaks and shift rosters (4.) To update knowledge base through accurate documentation and disseminating knowledge from analyses and reports prepared to team for facilitating effective performance of responsibilities (5.) To perform adhoc analyses, SIP activities and infrastructure management (6.) To ensure postive customer satisfaction and feedback