Application Support Engineer
Natixis
- Porto
- Permanente
- Horário completo
- Effectively manage and solve production incidents (Windows Servers; Linux Servers)
- Follow-up and coordinate changes and technical operations (implement new releases, application life cycle, etc.);
- Participate in change management (applications and infrastructure), which involves collaborating with different teams such as development, sysadmin, DBA and networking;
- Keep documentation up to date: document the components and operations of the applications (architecture, procedures, supervision need);
- Monitor applications and infrastructure in an effective way, compliant with the established SLA for all business lines;
- Control load capacity for the applications;
- Contribute consistently to the continuous automation and improvement of existing procedures;
- Work closely with the development teams on defining the architecture of new applications, according to the infrastructure standards.