Supervisor
Puma
- Cheshire
- Permanent
- Full-time
- Ensure together with the Store Manager that the Store achieves or even exceeds sales, KPIs and profitability goals through the effective use of short and long-term planning, expense control, sales and service
- Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
- Assume responsibility for accurately processing sales, exchange, and refund transactions at the cash desk while ensuring the adherence of Discount Policy & Procedures
- Support the Store Manager in the recruitment, training, developing, coaching, motivating and retaining of high performing, results driven team members
- Manage and monitor Loss Prevention education and awareness programs; Assume responsibility for Loss Prevention and Operational compliance within the Store
- Ensure that all Visual Guidelines are executed and maintained and that the visual presentation of the Store always meets PUMA standards
- Relevant management experience in a focused, customer service-oriented retail environment (preferably Apparel/Footwear)
- Passion for PUMA Brand
- Customer oriented, reliable and friendly personality
- Interpersonal, communication and (self-)motivational skills
- Strong organizational and time management skills
- Ability to present information to large groups
- Commercial and financial acumen
- PC-literacy, general MS-Office Knowledge including the use of Outlook, Word, PowerPoint, Excel and Internet