Property Transition Manager
Cove Living Pte Ltd
- Jakarta
- Permanent
- Full-time
- New Property Onboarding:
- Coordinate and facilitate the onboarding process for new properties joining our coliving network.
- Develop and execute detailed project plans outlining key milestones, tasks, and timelines for property setup and preparation.
- Collaborate with cross-functional teams including real estate, design, construction, and operations to ensure seamless execution of onboarding activities.
- Conduct thorough site assessments to identify operational requirements, logistical considerations, and potential challenges.
- Liaise with vendors, contractors, and service providers to procure necessary equipment, furnishings, and amenities for the property.
- Operational Setup:
- Establish operational procedures, guidelines, and standards to uphold the company's brand and service excellence.
- Implement systems and protocols for property management, maintenance, safety, and security.
- Oversee the installation and setup of essential infrastructure such as IT systems, utilities, and facilities management tools in coordination with other departments
- Conduct training sessions for onsite staff to familiarize them with operational processes, protocols, and safety procedures.
- Quality Assurance:
- Conduct regular inspections and audits to ensure compliance with operational standards, health, and safety regulations.
- Address any operational issues or discrepancies promptly and implement corrective actions as necessary.
- Monitor customer feedback and satisfaction levels to identify areas for improvement and implement enhancements to enhance the resident experience.
- Handover Process:
- Prepare comprehensive handover documentation detailing property specifications, operational procedures, and key contacts.
- Coordinate with the designated property manager to facilitate a smooth transition and transfer of responsibilities.
- Provide ongoing support and guidance to the property manager during the initial phase of operation to address any challenges or inquiries.
- Property Management:
- Manage property in the early stages of operations
- Ensure property is running smoothly
- Procurement for property day to day operations
- Coordinate with relevant stakeholders to resolve property issues
- Bachelor's degree in Business Administration, Hospitality Management, Real Estate, or related field.
- Proven experience in operations management, preferably within the real estate, hospitality, or property management industry.
- Strong project management skills with the ability to manage multiple projects simultaneously.
- Excellent communication, interpersonal, and leadership skills.
- Detail-oriented with a focus on quality and continuous improvement.
- Ability to adapt to changing priorities and thrive in a fast-paced environment.
- Proficiency in Google Workspace (Gsheet, Docs, Slides) and property management software will be a huge plus.
- Knowledge of local regulations and compliance requirements related to property management is desirable.