Project Manager
Delphi-US
- Harrisburg, PA
- Contract
- Full-time
Location: Remote
Surrounding Central PA preferred to come onsite if needed.
Responsibilities:The Project Manager will be responsible for overseeing the legal case management system implementation and change management initiatives for legal offices.Client seeking to implement a comprehensive, highly configurable case and document management solution which leverages Microsoft Dynamics 365 and the Power Platform to support its operational needs.
- Provide any other generalized or specific observation relevant to this project.
- Prepares bi-weekly reports
- Project up to the maximum of 37.5 hours per week.
- Responsible for scheduling work, distinguishing between effective and ineffective procedures interpreting and implementing instructions by management, explaining, or demonstrating work techniques, and sharing appropriate information as needed to ensure work is completed in a timely manner. Prepares reports and makes oral presentations as needed.
- Meet with staff to understand the business and programmatic processes. Capture each step of the business process workflows, reporting, and analysis for each agency.
- Lead in identifying business requirements for a new legal case management system and manages the process of selecting a new service.
Phase 2: Implementation of new legal case management system SaaS * Works with the selected SaaS vendor to implement software, including developing and conducting end-user training
- Works with internal and external stakeholders, including senior leadership, IT,and SaaS vendor, to troubleshoot internal issues and escalate as appropriate.
- Develops policies and procedures related to SaaS solution; creates online user guides and desk manuals, FAQs, and standard operating procedures. Responsible for the ongoing creation of process documentation for use by all system users to include setup for any customized configurations within the system at each site.
- Develops a communication strategy for affected employees, training, and ongoing support under the new software.
- As new standards are developed, provides updated training manuals, and develops and conduct trainings when needed.
- Conduct evaluation of new legal case management system for improvements and continue to monitor and troubleshoot issues as they occur.
- Project Management Professional Certification.
- 7 years experience in project management techniques from pre to post implementation of new software.
- Develop analysis models to inform business decisions experience.
- Develop a PowerPoint presentation of report findings, conclusions, and recommendations.
- Experience with government solicitation processes.
- Works with employees and business process owners to understand all process steps.
Delphi-US is a national recruiting firm based in Newport, Rhode Island. We specialize in IT, Engineering and Professional Staffing services for premier corporations and a multitude of industries across the United States. We are the Peacemakers In The Talent War - bringing the best and brightest talent to Employers of Choice, enabling critical project success, fostering progressive employment relationships, and promoting competitive advantages for our Clients and the Talent Marketplace we serve. Delphi accomplishes this with a proprietary skill-based and cultural matching process that results in higher qualified submissions along with increased interviews and offer rates. You'll find our team is highly experienced, friendly, professional and ready to advocate on your behalf, armed with industry trends, and an understanding of employer expectations.