IT/OT Cloud Manager
- กรุงเทพฯ
- งานประจำ
- ฟูลไทม์
- Responsible to manage projects and lead Run issue support
- Deploy and manage cloud-based services, virtual machines, storage accounts, file shares, back-up and recovery, Azure DevOps
- Contribute to the design and implementation of cloud architecture / governance, ensuring scalability, reliability and security
- Combine a strong understanding of cloud technologies, data center infrastructure and architectural principles to create scalable, secure, and efficient environments
- Responsible for support and refresh of IT infrastructure at local site(s)
- Ensure IT SLAs are met by actively managing 3rd party IT Service. Partner(s) and escalate / coordinate as required for issue resolution
- Ensure local applications on OT computers in the R&D and QC Labs at local site are maintained to provide 99% uptime during business hours via managing 3rd party IT Service partners
- Responsible for site IT/OT backup and testing of the Disaster Recovery plan for the site
- Follow and support global IT processes & policies including security vulnerability remediation
- Develops and maintains site related documentation
- Bachelor’s degree in Computer Science
- Business fluent in English
- 5+ years experience as a IT/OT Support of Applications and Infrastructure and Cloud / DC Engineer
- Strong customer service ethic with proactive attitude
- Ability to manage 3rd party IT service resources
- Capability to prioritize and quickly resolve issues
- Ability to work independently, prioritize tasks, and handle multiple projects simultaneously
- Detailed knowledge and experience of Azure Cloud and Data Centre services
- Good verbal and written communication skills
- Excellent troubleshooting, analytical and problem-solving skills
- Working knowledge of IT architecture & Networking, IT security, and ITIL