Are you interested in contributing to the advancement of science?Do you have a proven track record in a range of qualitative and quantitative user research techniques?About our TeamOur Academic & Government team helps our communities accelerate knowledge for a better world by helping to establish, discover and advance knowledge. We do this by turning scientific discoveries into peer reviewed knowledge, hosting the world’s richest corpus of knowledge, allowing users to unlock insights from content and by measuring the quality and impact of research - turning insights into outcomes.About the RoleWe aim to make the process of publishing academic research in journals easier for authors, reviewers, and editors. Our UX research helps us to better understand the needs of our users, how we can improve our current services and how we can create new services. You will support our growing demand for UX research, with an initial focus on Submission Systems. Our agile squads research, design and build features for use by research institutions worldwide.ResponsibilitiesPlanning and conducting research projects to include contextual user interviews, concept value testing, usability testing of prototypes and early designsPresenting research in an engaging way to different audiencesBeing a thought partner for the product manager to progress ideationManaging research participant recruitment to ensure feedback can be collected quickly and efficientlySupporting Research Operations work, including maintaining our research repositoryRequirementsDemonstrate a range of qualitative and quantitative research techniques and advanced analysis, planning and execution skillsHave worked with senior stakeholders to decide and plan user research roadmaps, communicated findings and made recommendationsHave experience applying research methods such as contextual interviews and usability testing to suit the research question, project stage and timescalesBe collaborative with colleagues cross-functionally, involving product teams and other stakeholders in the research processUse analytics data to triangulate research findings. Have working knowledge of AI tools.Be self-motivated and comfortable working in a flexible wayWork in a way that works for youWe promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productiveWorking for youWe know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:Generous holiday allowance with the option to buy additional daysHealth screening, eye care vouchers and private medical benefitsWellbeing programsLife assuranceAccess to a competitive contributory pension schemeSave As You Earn share option schemeTravel Season ticket loanElectric Vehicle SchemeOptional Dental InsuranceMaternity, paternity and shared parental leaveEmployee Assistance ProgrammeAccess to emergency care for both the elderly and childrenRECARES days, giving you time to support the charities and causes that matter to youAccess to employee resource groups with dedicated time to volunteerAccess to extensive learning and development resourcesAccess to employee discounts scheme via Perks at WorkAbout the BusinessA global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: , or please contact 1-855-833-5120.Please read our .
