About The Company Our client is a retail F&B company, specialising in bold flavors and contemporary dining experiences within the culinary venture sector. They are planning to continue to grow and expand their business About The Job Reporting to Head of Business Division Key Accountabilities Managing day to day operations, operations teams and operations department Developing ways to increase the quality of customer service and increase customer satisfaction Analysing data and trends to identify opportunities for process improvement and cost savings Using strong communication skills to foster a culture of innovation and productivity in the workplace Incorporating new technologies, operating systems, and business process Skills & experience Tertiary education Minimum 5 years of experience in operations within f&b industry Proven leadership skills, experience leading a team to drive revenue growth Analytical thinking & data driven Great communication skills
