Team Lead Supervisor
Pandora
- Colombia
- Permanente
- Tiempo completo
- Manage all functional areas related to Order Fulfillment
- Lead a team of order selectors, ensuring that key performance metrics are achieved.
- Provide coaching and guidance to ensure the team stays engaged and motivated to achieve performance metric objectives.
- Monitor daily workflow and distribute work efficiently.
- Cultivate a culture of quality, continuous improvement, and accountability for results.
- Ensure that orders flow into and through the system properly.
- Conduct detailed analysis around picking trends, team performance, process flows, etc. to identify root causes of service failures and opportunities for continuous improvement.
- Lead projects to drive continuous improvement in efficiency and key performance metrics such as units picked per hour, end-to-end cycle time, and cost per unit.
- Recruit, train, and coach employees
- Create and maintain standard operating procedures (both internally and globally)
- Coordinate and administer the quarterly performance management process for the team.
- Initiate, coordinate, and enforce operational and personnel policies and procedures.
- Lead quarterly warehouse and systems closures and clean-ups.
- Correspond closely with global team ensuring proper execution of departmental standard operating procedures internally and in the field.
- Partner and develop rapport with temp agencies, forecast temporary staff needs throughout the year.
- *9:00am - 5:30pm M-F schedule, with occasional Saturday work | Distribution Center closed on major holidays*
- Bachelor's degree in business, Management, Economics, Leadership, or related field
- Previous experience working in a high-volume pick & pack distribution environment.
- Ability to manage and motivate diverse workforce to include temporary employees in a high-pressure operation environment.
- Possess an exceptional knowledge of innovative distribution practices and technologies, WMS systems, RF, and TMS
- Strong analytical/quantitative skills with a proven thought process to include the use of emerging trends to understand the dynamics of each category and business impact.
- Excellent inventory control, product packaging, records maintenance and cost and pricing methodology skills
- Demonstrated leadership, including the ability to lead, develop, and manage a high-performing team.
- Excellent computer skills, specifically Microsoft Office Suite
- Green Belt - Six Sigma a plus, but not required.
- Comprehensive medical, dental, and vision insurance with multiple plan options available based on your individual or family needs.
- An exceptional 401(k) plan with a 6% employer match and 100% immediate vesting!
- Tuition reimbursement for Associate, Bachelor, and Master degrees
- Employee Jewelry discount program!
- A peer-to-peer recognition program which allows employees to redeem recognition points for merchandise and travel.
- A dedicated cafeteria where we offer free breakfast & lunch. There's even coffee, soda, flavored teas and filtered water!
- A free, individual gym membership, located only one block away from the US DC
- An array of paid time off benefits such as, vacation, sick, personal days, volunteer day, celebration day, 10 company-recognized holidays and even your birthday!
- Manage all functional areas related to Order Fulfillment
- Lead a team of order selectors, ensuring that key performance metrics are achieved.
- Provide coaching and guidance to ensure the team stays engaged and motivated to achieve performance metric objectives.
- Monitor daily workflow and distribute work efficiently.
- Cultivate a culture of quality, continuous improvement, and accountability for results.
- Ensure that orders flow into and through the system properly.
- Conduct detailed analysis around picking trends, team performance, process flows, etc. to identify root causes of service failures and opportunities for continuous improvement.
- Lead projects to drive continuous improvement in efficiency and key performance metrics such as units picked per hour, end-to-end cycle time, and cost per unit.
- Recruit, train, and coach employees
- Create and maintain standard operating procedures (both internally and globally)
- Coordinate and administer the quarterly performance management process for the team.
- Initiate, coordinate, and enforce operational and personnel policies and procedures.
- Lead quarterly warehouse and systems closures and clean-ups.
- Correspond closely with global team ensuring proper execution of departmental standard operating procedures internally and in the field.
- Partner and develop rapport with temp agencies, forecast temporary staff needs throughout the year.
- *9:00am - 5:30pm M-F schedule, with occasional Saturday work | Distribution Center closed on major holidays*
- Bachelor's degree in business, Management, Economics, Leadership, or related field
- Previous experience working in a high-volume pick & pack distribution environment.
- Ability to manage and motivate diverse workforce to include temporary employees in a high-pressure operation environment.
- Possess an exceptional knowledge of innovative distribution practices and technologies, WMS systems, RF, and TMS
- Strong analytical/quantitative skills with a proven thought process to include the use of emerging trends to understand the dynamics of each category and business impact.
- Excellent inventory control, product packaging, records maintenance and cost and pricing methodology skills
- Demonstrated leadership, including the ability to lead, develop, and manage a high-performing team.
- Excellent computer skills, specifically Microsoft Office Suite
- Green Belt - Six Sigma a plus, but not required.
- Comprehensive medical, dental, and vision insurance with multiple plan options available based on your individual or family needs.
- An exceptional 401(k) plan with a 6% employer match and 100% immediate vesting!
- Tuition reimbursement for Associate, Bachelor, and Master degrees
- Employee Jewelry discount program!
- A peer-to-peer recognition program which allows employees to redeem recognition points for merchandise and travel.
- A dedicated cafeteria where we offer free breakfast & lunch. There's even coffee, soda, flavored teas and filtered water!
- A free, individual gym membership, located only one block away from the US DC
- An array of paid time off benefits such as, vacation, sick, personal days, volunteer day, celebration day, 10 company-recognized holidays!