Claims Handler
Davies Group
- Accrington, Lancashire
- Permanent
- Full-time
- Reward platform – discounts for over 800 retailers
- 25 days holiday (rising with service plus option to purchase up to 5 extra days a year!)
- Development, training, and professional qualifications
- To effectively and efficiently manage a caseload of pre-litigated motor claims including personal injury from inception to settlement
- To support delivery of consistently high levels of service and productivity
- To work closely with colleagues within the firm to deliver consistently high levels of service
- To input accurate data and ensure data maintenance
- Interact and communicate with clients
- Experience of dealing with motor personal injury claims under the predictive costs regime is desirable
- Experience of the OIC and MOJ portals
- Pre-litigation experience
- Experience of using Microsoft Word, Excel and email
- Customer service experience
- Excellent attention to detail
- Negotiation skills
- Communication skills
- Organisational skills