Claims Handler

Davies Group

  • Accrington, Lancashire
  • Permanent
  • Full-time
  • 1 month ago
At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to:
  • Reward platform – discounts for over 800 retailers
  • 25 days holiday (rising with service plus option to purchase up to 5 extra days a year!)
  • Development, training, and professional qualifications
Davies Group are recruiting for a Claims Handler to join our Motor Claims team. As a Handler, you’ll be the first point of telephone contact for our customers. So, you’ll need to be a great communicator, dedicated to providing a professional and empathetic service and have experience in commercial motor claims. The Claims Handler would manage a caseload of Pre-Litigated Motor Claims including personal injury from inception to settlement.Please Note: This is a hybrid role where you will be required to go into the office at least one day per week.What will your day look like:
  • To effectively and efficiently manage a caseload of pre-litigated motor claims including personal injury from inception to settlement
  • To support delivery of consistently high levels of service and productivity
  • To work closely with colleagues within the firm to deliver consistently high levels of service
  • To input accurate data and ensure data maintenance
  • Interact and communicate with clients
Abilities And Knowledge:
  • Experience of dealing with motor personal injury claims under the predictive costs regime is desirable
  • Experience of the OIC and MOJ portals
  • Pre-litigation experience
  • Experience of using Microsoft Word, Excel and email
  • Customer service experience
  • Excellent attention to detail
  • Negotiation skills
  • Communication skills
  • Organisational skills
Davies Group are a multi-award-winning specialist professional services and technology business. We deliver operations across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation, change management and digital innovation.Over recent years we have consistently delivered double digit organic growth. Our programme of digital transformation has seen us successfully launch a range of technology-led solutions in the insurance and highly regulated markets, including the use of video, drones, robotics and our ‘Disruptive Thinking’ innovation lab that places the power of new ideas in the hands of our people. With our investments in technology, we have grown our solutions with existing clients and added new partnerships to our business. Currently we have a global team of around 6,000 professionals working with over 1,000 of our clients across the world.To find out more detail please follow the link below:Email:

Davies Group