Events & Functions Manager
Parramatta Leagues
- Dural, NSW
- Permanent
- Full-time
- Developing an events & functions growth strategy focused both on financial gain and customer satisfaction.
- Develop packages to suit key event target offerings (celebrations, weddings, corporate, awards and presentation)
- Collaborating with marketing, operational departments and other key stakeholders to improve the Club’s events/ functions offerings.
- Conduct research to identify new markets, customer needs and industry trends.
- Assist the F&B Manager with monthly reporting
- Managing customer feedback and complaints with a continuous improvement mindset
- Delivering excellent customer service to ensure satisfaction and repeat business.
- Minimum 3 years managing functions and events within the wedding, club, or hospitality industry.
- RSA & RCG (or willing to obtain)
- Tertiary qualifications in Events, Hospitality, or related field (desirable)
- Exceptional communication, customer service and stakeholder engagement skills
- Excellent organisational and time management skills, with ability to manage conflicting priorities.
- Intermediate computer literacy skills including Excel.
- Knowledge of cash flow and accounting concepts and systems
- Free tickets to Parramatta Eels home games and discounted Eels merchandise
- Free Onsite parking
- Free Staff meals and soft drink
- Paid Volunteer Day
- Generous monthly staff awards and recognition program
- Fun - we work hard and play hard with regular social events for staff.
- Access to over 300+ retailer discounts
- Ongoing training & development and the opportunity to complete Certificate III in Hospitality