Executive Housekeeper

Rotana

Al Ain, Abu Dhabi
Permanent
Full-time

1 month ago

DescriptionAl Ain Rotana Al Ain, UAEJob DescriptionWe are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Executive Housekeeper you are responsible for the daily operation of the Housekeeping Department and guide and develop a committed multicultural team to ensure the impeccable Rotana standards are met in all areas. The role involves bringing all the knowledge and standards required to maintain and surpass the guests highest expectations and will include key responsibilities such as:

Maintain all hotel guest rooms and public areas, plus the 'heart of house', ensuring the highest standards of cleanliness are met
Establish standards and guidelines to ensure total guest satisfaction and team productivity in compliance with SOPs
Supervise training of all housekeeping team members to ensure successful operation
Measure, interpret and evaluate working standard of the department
Create and maintain good working relationships within and with other departments
Control all purchases for the department and be consistently aware of quality and cost
Show by personal example a philosophy of work and conduct consistent with the professionalism expected
Manage and control all operation equipment, linen and uniforms
Set short and long term strategies for the department

SkillsEducation, Qualifications & ExperiencesYou should be a college / university degree graduate with at least three years previous management experiences in the Housekeeping Department of a hotel or resort. Technically you will have fluency in both written and spoken English and knowledge of Micros / Opera coupled with administration, organizational computer literacy skills.Knowledge & CompetenciesThe ideal candidate will be an exceptionally strong professional with an eye for detail and a passion for high quality hotel keeping. You will be a self motivator, flexible and creative in order to develop innovative options in the best interest of guests and the hotel and should possess following additional competencies:Understanding the Business
Influencing Outcomes
Planning for Business
Team Building
Valuing Diversity
Leading People
Adaptability
Drive for Results
Customer Focus
Managing Operations

Joblinks.ae

Apply Now