New/Used Car Sales Consultant

Baltimore, MD
Permanent
Full-time

1 day ago
Apply easily

DARCARS is now hiring New/Used Car Sales Consultants to join our team!As a Sales Consultant you are directly responsible for selling new and used cars, providing our customers with the highest level of customer service and satisfaction, and achieving DARCARS sales goals. The Car Sales Consultant will interact directly with customers in person and virtually, other Sales Consultants, Sales Managers, Finance Managers, and the General Manager of the dealership. This is a non-supervisory, commission-based position.In this role, you will:

Conducts business in a professional and ethical manner
Follows DARCARS approach to selling (including but not limited to):
Greets customers with a welcoming attitude and listens to their needs
Describes operations and features of vehicles matching customer’s needs via in-person or virtually
Follows DARCARS test drive procedures (obtaining correct identification, following test drive route, etc.)
Suggests optional equipment, features, warranties, for customer to purchase
Correctly computes and quotes sales price
Works with finance team to obtain financing, as needed
Completes all necessary paperwork
Arranges for delivery and registration of the vehicle
Addresses all customer concerns and ensures customer is satisfied
Maintains solid knowledge of brands and products; including features, specifications, pricing, options, and standard equipment
Must be able to make an effective demonstration ride on a planned route
Develop and maintain future prospect and customer follow-up system
Participates in all required brand and DARCARS training
Utilizes and familiar with online digital retailing selling tools
May be required to use video tools to assist customers virtually with car buying process
In conjunction with the General Manager, develops personal income goals consistent with DARCARS standards and develops a strategy to consistently meet those goals
Complies with DARCARS policies and procedures
Other duties as assigned

Qualifications:

Strong communication skills with both customers and DARCARS employees
Ability to speak multiple languages (Spanish and Chinese) is a plus!
Demonstrated commitment to customer service
Comfortable using video tools, Facetime, etc., to assist customers
Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
Previous sales experience preferred but not required
Requires the ability to stand, walk, bend, twist, and stand to perform normal job functions
Be able to work in a fast-paced environment
Be a team player
Must be able to work a flexible schedule, evenings and weekends
Must have a valid driver’s license and acceptable safe driving record
High school diploma or equivalent (GED)
Must be at least eighteen years of age
Must be able to pass pre-employment screen (background)

Benefits

Insurance: medical, vision, dental
Short-term and long-term disability plans
Life Insurance
401(k)
Employee discounts on vehicle purchases, parts and service repairs
Opportunities to join our community service initiatives
Internal career advancement opportunities

This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.#IndeedsalesPowered by JazzHR

DARCARS Automotive Group