Sales Renewals Representative
Barracuda Networks
- Campbell, CA
- $76,500-80,000 per year
- Permanent
- Full-time
- Responsible for a specific territory that drives sales revenue through contract renewals to maintain our high renewal close rate
- Conduct outbound calls and emails to make customers aware of their upcoming renewal and renewal options 90 – 120 days in advance
- Create and provide proposals, negotiate, and supply any related documentation and/or information at least 60 days in advance to facilitate the renewal
- Use Salesforce CRM System to document all customer activity, manage pipeline and forecast
- Identify upsell opportunities within customer accounts and partner with a sales representative to close
- Collaborate with the Customer Success, Channel, and Sales teams to understand existing sales motions, identify special customer issues, and ensure customer satisfaction
- Proactively monitor, identify risk points, and track and resolve issues to drive customer renewals
- Responsible for achieving monthly/quarterly revenue targets through accurate forecasting and sales skills.
- Highly organized, able to prioritize and have good time management skills
- Excellent customer service and communication skills.
- Strong Business Acumen and a clear track record of driving execution, delivering operational Excellence within a renewal’s environment.
- A passion for collaboration and a basic understanding of the Internet security technology
- Team oriented with ability to succeed.
- Drive, conscientiousness, and perseverance to conduct outbound sales contacts daily.
- Able to track information accurately and have a strong attention to detail
- A self-starter, high energy and results oriented
- Equity, in the form of non-qualified options
- High-quality health benefits
- Retirement Plan with employer match
- Career-growth opportunities
- Flexible Time Off and Paid Time Off benefits
- Volunteer opportunities