Manager, Product Insights
HelloFresh
- Boulder, CO
- $93,750-125,000 per year
- Permanent
- Full-time
- Lead and support a variety of research initiatives including whitespace identification, macro trend analysis, NPD innovation pipeline research, customer segmentation, customer journeys, foundational brand research, competitive landscape, new category launches, product development, etc.
- Act as a copilot to the GM's and Product Management team in developing and executing product strategies roadmaps
- Partner with stakeholders from Product, Culinary, Marketing, etc. to gain perspective on customer challenges and cross-functional considerations
- Translate product and business needs into learning plans, identifying appropriate research methodologies to answer questions with quality and speed
- Analyze and synthesize multiple data sources, determine the key insights and identify business implications and recommendations
- Champion the consumer voice and user experience in creative ways and through excellent storytelling and presentations
- Passionate about People: you think of our customers as human beings, with an eye toward their needs and challenges, and can help us see our product through that lens
- Analytical: you can tackle vague, complex problems using data (qualitative & quantitative) and logic. You excel at finding patterns and meaning in the data, articulating the “so what,” and translating insights into strategic, actionable recommendations
- An Influencer: you have strong communication skills to effectively promote product innovation strategies and cross-functional partnerships; you can develop executive-level presentations that are insight-driven and recommendations-focused
- A Holistic Thinker: you don't just report the numbers and the findings; you understand business context; you're entrepreneurial, collaborative, creative, and can tie everything back to strategy
- Collaborative: you can work with multiple stakeholders to accomplish a shared goal and you actively solicit and respond to critical feedback when appropriate
- Adaptable: you're a quick learner who thrives in fast-paced environments, and you understand the importance of balancing a culinary mindset with business objectives
- Detail-oriented: you're careful and thorough in accomplishing tasks and have great project management skills
- Scrappy: you can quickly make sense of ambiguous situations, roll up your sleeves and get the job done
- 3-5 years experience in consumer, product or user insights & market research
- Experience with a broad range of qualitative and quantitative research methods.
- Understanding of research industry best practices and comfort with weighing the pros and cons of different research approaches
- Able to have a thoughtful discussion and recommendation on research design and methodology to address an insights brief
- Passion for driving clear insights paired with business context to drive action
- Bonus: Experience in CPG, D2C, FoodTech or Retail companies
- Competitive Salary & 401k company match that vests immediately upon participation
- Generous parental leave of 16 weeks & PTO policy
- $0 monthly premium and other flexible health plans effective first day of employment
- 75% discount on your subscription to HelloFresh (as well as other product initiatives)
- Snacks, cold brew, and catered lunches
- Company sponsored outings & Employee Resource Groups
- Collaborative, dynamic work environment within a fast-paced, mission-driven company
- This role reports to the Sr. Manager, Consumer & Product Insights within the North American Meal Kit Product Innovation team
- The role will be based in Boulder, CO