IT&D Senior Business Analyst, Digital Asset Management
Reckitt Benckiser
- Warszawa, mazowieckie
- Stała
- Pełny etat
- Support the Platform Manager in realising platform strategy through incremental improvements to the platform.
- Partner with customers to elicit, analyse, documents and manage platform requirements.
- Work with vendors and platform team to conduct paper-based designs, solutioning sessions, and MVP taste-testing all along the demand management lifecycle.
- Proactively maintain relationships with the Platform end users, always striving for continual improvements.
- Maintain a working relationship with selected vendors/suppliers involved in the delivery of development, testing and support services.
- Work with the service Desk and Product Team members to resolve platform incidents, problems or queries that cannot be resolved in isolation.
- Be driven by facts and data, helping build business value cases with the business in case of tech/process/people gaps in this space.
- 3+ years experience in business analysis related field.
- Experience of working with and influencing senior stakeholders to balance business needs with IT standards and processes.
- Experience in solution design; with strong analytical and problem-solving skills.
- Strong understanding of the software delivery lifecycle.
- Demonstratable experience with BPMN standards & tools for business process modeling.
- Expert proficiency in English with good communication skills.
- Knowledge of MarTech platforms in the SaaS space, and understanding of Marketing and Ecommerce business functions and process.
- Desirable - experience within DAM technology solutions.