Credit Control
iMultiply
- Edinburgh
- Permanent
- Full-time
- Communicating clearly to customers and to key contacts by phone and email
- Ensuring all correspondence is checked for accuracy and is branded appropriately
- Liaising with key internal stakeholders and customers where required
- Managing a portfolio of accounts
- Reporting on Debt performance and issues to management
- Recording and resolving disputes both internally and externally around outstanding invoices
- Producing debtor reports for portfolio's
- Handling customer account reconciliations
- Ensuring effective business relationships are maintained and translate into required level of service
- Ability to provide excellent customer service
- Excellent verbal and written communication skills
- Strong administration skills and ability to manage data
- Eager to learn and expand your knowledge to ensure you work efficiently
- Competent in Microsoft Office (especially Word and Excel)
- Excellent attention to detail and a high degree of numeracy and accuracy
- Ability to prioritise workload and meet deadlines
- Professional Services background is desirable
- Credit Control experience