Logistics Coordination (On site - Lima, Peru)
INNTECI - QUID - BGWI
- Rímac, Lima
- Permanente
- Tiempo completo
- Receive and process orders and purchase write-ups.
- Follow up with internal or external customers to clarify orders or purchase requests if needed.
- Confirm orders promptly and communicate them internally following the established process.
- Answer customer inquiries and maintain a basic understanding of products and commodities to respond to most inquiries.
- Track and verify orders and shipments, identifying potential shipment delays and working toward resolution.
- Prepare appropriate documentation for customers and assist with resolving shipping, product, and invoice problems.
- Ensure processes and procedures follow established guidelines.
- Manage relationships with warehouses and customers while addressing inventory discrepancies.
- Track shipments, update the system, and communicate with shipping lines, terminals, and customs brokers regarding shipment releases.
- Provide the finance team with necessary shipment information and track payment status.
- Maintain customer service by arranging documentation, freight release, and invoices for direct deliveries to customers.
- Minimum Academic Training: Bachelor’s degree in Business Management, Economics, Marketing, International Trade, or Industrial and/or Process Engineering (or to be a current student in one of these fields).
- Languages: Spanish & English (C1 required).
- Analyst level: 1-2 years of experience in a similar role.
- Experience in an Import/Export, Customer Service, or Local Logistics environment is preferred.
- Knowledge of Contact Management Systems and Database Software.
- Familiarity with Inventory Software and Order Processing Systems (preferred).
- Strong time management skills and willingness to learn.
- Type of Contract: Direct hire.
- Work Schedule: Full time. Monday through Friday
- Work Modality: On site position (Distrito de Rimac).