Sales & Retention Manager
Everlast Gyms
- Royton, Greater Manchester
- Permanent
- Full-time
- 20% discount across all Frasers Group facias
- Frasers 1000 bonus scheme
- Free Gym membership
- Monthly Frasers Group Champion - winners get double their salary for the month
- Reward and recognition with our Everlast Gyms monthly champions
- Training and development through Frasers Group with recognised, funded qualifications available including Level 3 & 5 in management & leadership
- Enhance your fitness knowledge with product training and the opportunity to deliver personal training sessions and group training
- Represent Everlast Gyms as an ambassador for fitness
- Demonstrate our elevated ways of working always
- Advocate for our STRIVE sales process, leading by example in this area and supporting, and training the wider team to improve confidence and performance
- Big focus on driving new member sales and retaining existing members to grow live member movement
- Owning the activity planners for the gym and ensuring they are thorough, well planned and executed
- Implement strategies to increase lead generation both internally and externally
- Monitoring our dashboards and KPIs, communicating key insights to the wider team
- Driving all revenue lines from membership sales to product & secondary, to drive profitability
- Prepare and deliver monthly sales presentations to wider management team.
- Build key relationships with local businesses to evolve local partnerships.
- Developing the WeMoveBusinesses membership opportunities. (Current and New)
- Lead by example on reception and the gym floor in this member facing role designed to enhance every visit
- Buy-in to national focuses & incentives like #WORKOUTWEDNESDAY & #WeCommunicate
- Willing and able to deliver honest, constructive feedback regularly to support all team members in achieving their potential and challenging them on a daily basis
- Reporting facilities & maintenance related issues in accordance with best practice guidelines
- Support the General Manager and wider team with any operational tasks necessary to ensure the business operates correctly, including Health & Safety, Facilities, Maintenance, Recruitment, and various others
- Be resilient and agile to react to challenging situations and find solutions
- Deliver consistently high standards of cleanliness and presentation at all times whenever in the gym
- Passion for health, fitness and wellness
- Strong leadership qualities
- Adaptability in communication style to
- A positive, solutions driven mindset in the face of adversity
- A member champion mentality with exceptional interpersonal skills
- Driven and ambitious with a keen desire to learn and develop both behaviours and competencies specific to the role
- Flexibility in working hours and location to support the needs of the business including weekends and Bank Holidays when required
- Think without limits - Think fast, think fearlessly and take the team with you
- Own it and back yourself - own the basics, own your role and own the results
- Be relevant - Relevant to our people, our partners and the planet