Infrastructure Engineer
Raytheon Technologies
- Livingston, West Lothian Mid Calder, West Lothian
- Permanent
- Full-time
- Undertake technical tasks across a broad set of datacentre and infrastructure technologies (detailed below)
- Ensure monitoring of Data Centre hardware and software for performance and capacity, ensuring responsiveness and availability of services are maintained.
- Identifies, plans, and drives maintenance tasks and upgrades in line with change management procedures and technical vendor guidelines to ensure quality, integrity and availability of IT services.
- Reviews company and corporate policy and procedure documentation and ensures all IT systems and services remain in compliance with enterprise standards.
- Adheres to incident, problem and change management processes, minimising impact, or disruption to services.
- Ensures daily/weekly/monthly system checks as outlined in documented checklists and KPIs are performed.
- Plans, oversees, or implements newly acquired hardware and software in line with project commitments.
- Ensures standards of system documentation and support procedures for the DT function are maintained.
- Be part of and hours support rota.
- Develops approaches to improve, streamline and automate the health status of the environment.
- Proactively identify and manage risk via the IT Risk Management process.
- Experience across a broad range of data centre infrastructure components, including but not limited to:
- Microsoft Server,
- Virtualization (VMware),
- HP Server and Storage,
- Active Directory,
- SCCM,
- SCOM,
- Backup and archive,
- Citrix Virtual Applications and Desktop.
- Ivanti application control and personalisation networks
- Experienced in automation technologies.
- ITIL qualifications and practical application experience within a service centric organisation
- SC cleared or the ability to become SC cleared.