Manager- Voice & Data Core Ops
Vodafone Idea
- Ranchi, Jharkhand
- Permanent
- Full-time
- CUSTOMER SUPPORT: Enrich customer Voice /Data services by meticulous customer complaints analysis and resolution. Drive to sustain NIL revenue leakages in circle.
- PROJECT SUPPORT: Support new services/node rollouts and expansions HW/SW. Voice Core Infrastructure management and hygiene. Support field trials and POCs. Sync with UAT teams and RA for tests and clearances.
- DATABASE MANAGEMENT: Spare management & EOS/EOL management. Inventory management and quarterly sign off. Handle OPEX AMC/MS BPA PR PO as per Corp. Directives. Commercial co-ordination and closures at circle level.
- SECURITY MANAGEMENT: Regulatory compliance adherence. Ensure MBSS security compliance of Voice Core nodes hosted in circle.
- Basic knowledge of IP domain CCNA/CCNP.
- Knowledge of Signalling, Roaming and Voice /DATA call flows in 2G/3G/4G/VoLTE domains.
- Experience in Cloud domain, knowledge will be a major plus.
An Aditya Birla Group & Vodafone partnership