Senior Executive

EXL Service

  • Chennai, Tamil Nadu
  • Permanent
  • Full-time
  • 23 days ago
Job Description:Job DescriptionBusiness Analyst, Senior ExecutiveFunctionGPPReports to Prabhu RangaswamyEmployment TypePermanentSpan of ControlTBDLocationChennaiBasic Functions
  • Conducts meetings to understand business requirements for the proposed solution.
  • Communicating with internal and external stakeholders as required to understand current procedures and identify potential areas for change.
  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
  • Documents the detailed requirements specifications for the technical team to develop the application.
  • Collaborates with the stakeholders to analyze, evaluate and implement changes in the system for better results.
  • Should Develop comprehensive documentation that meets organizational standards & the needs of the target audience such as process documents, procedure documents, training materials and user guides.
  • Maintain document versions and update documents as required.
  • Work independently and generate accurate content with optimal guidance.
  • Proofread and edit the documentation to ensure consistency in language and style
  • Familiarity with the SDLC, Agile and SCRUM process
Essential Functions
  • Ability to build working relationships with coworkers across the globe.
  • Excellent research skills to perform comparative analysis with competitive products in the market
  • Ability to write persuasively and articulately
  • Ability to deliver high quality documentation while paying attention to detail
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
  • Ability to break down a vague business problem into structured analysis approach documentation & presentation.
  • Ability to concisely present multi-layer insights gathered from cross-functional teams.
Primary Internal Interactions
  • Review with the Overall Product Manager & AVP for improvements in the product development lifecycle.
Primary External Interactions
  • Communicate with onshore stakeholder & Executive Team Members.
  • Help the Product Management Group set the product roadmap & help in identifying future sellable product features.
  • Client Interactions to better understands expectations & streamline solutions
Organizational RelationshipsReports To : Prabhu R (132821) Supervises :SkillsTechnical SkillsRequired Skills
  • Excellent written skills in English – sentence construction, grammar, spelling, punctuation, etc.
  • Strong working knowledge of Microsoft Office
Tools
  • MS Word, MS Visio, MS PowerPoint, SnagIT
Servers Knowledge
  • NA
Skills Nice to Have:
  • Basic knowledge of TechComm Suite
  • Basic SQL knowledge
Soft Skills
  • Strong interpersonal and communication skills
  • Critical Thinking and problem-solving skills
  • Excellent time management skills
  • Independent, self-motivated and organized
Education Requirements
  • Background in Engineering or Computer Science is a must with good grades.
  • Certification in Technical Writing Courses / US Healthcare is a plus

EXL Service

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