Account Manager
American Income Life
- Ottawa, ON
- Permanent
- Full-time
- Cultivate and nurture relationships with key clients to understand their needs and objectives.
- Serve as the main point of contact for client inquiries, concerns, and feedback.
- Collaborate with internal teams to develop and implement strategic account plans.
- Identify opportunities for upselling and cross-selling to maximize revenue and profitability.
- Monitor client satisfaction and address any issues or concerns in a proactive and timely manner.
- Stay ahead of industry trends and competitor activity to maintain a competitive edge.
- Provide regular updates and reports to management on account status and performance.
- Proven experience in account management or a related field, with a track record of success.
- Exceptional communication and interpersonal skills, with the ability to build rapport with clients and colleagues alike.
- Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
- Strategic mindset and problem-solving abilities, with a focus on driving results and exceeding goals.