Boutique Technician | Omega Perth
SWATCH GROUP
- Perth, WA
- Permanent
- Full-time
- Conduct initial light diagnostics of the timepiece, in order to determine the corrective intervention with a view to gather a pre-approval for servicing
- Conduct quick warranty interventions
- Ultrasonic cleaning of bracelets
- Conduct water resistance checks and quick services as required
- Ensure compliance with OMEGA technical documentation
- Support the Boutique Team to ensure boutique sales targets are achieved
- Ensure highest level of service standards at all times using the OMEGA sales ceremony
- Actively contribute to building a strong Boutique VIP database and assist with the building of strong VIP relationships with local clientele
- Perform weekly security stock counts (services)
- Perform daily security stock counts where required
- Track own performance statistics
- Assist in daily visual merchandising tasks
- Develop own comprehensive OMEGA brand and product knowledge base
- Know stock availability, delays, backorders and discontinued product lines
- Complete E-Learning modules
- Technical aptitude with an eye for detail
- Relevant experience in the field [watches (or) other comparable field such as - consumer electronics manufacturing / service]
- Dexterity
- Excellent organisational skills and methodology
- Demonstrated analytical and problem solving ability
- Excellent oral and written communication skills
- Project a professional and competent image
- Maintain a mutually engaging and comprehensive relationship with colleagues
- Achieving and maintaining qualitative and quantitative KPI's
- Excellent organisational skills
- Excellent oral and written communication skills
- Good computer literacy skills
- Good time management skills
- Team player
- Energy, drive and enthusiasm
- Impeccable grooming and presentation
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