Workplace Banking – Intern at SBM Bank

SBM Bank

  • Kenya
  • Training
  • Full-time
  • 20 days ago
SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clientsJOB SUMMARY:The role will also implement business strategy for the monitoring and growth of the Workplace banking scheme customers by providing pro-active management of all schemes to ensure that the customers utilize the facilities, loan repayments are up to date, liaising with the HR managers for check-off deductions and assisting in cross-selling to ensure that the customers utilize as many SBMK products/channels as appropriate.KEY RESPONSIBILITIES:Sales and Business Development – 20%
  • Full responsibility for all product lines and all sales and business development for the schemes business.
  • Develop business opportunities and monitor Monitoring scheme loans/check off performance for each scheme on monthly basis with a view of increasing the utilization and minimizing default and ensure that the Bank remains competitive and promptly reacts to changing market conditions and customer needs.
  • Ensuring that SBM Bank deductions for global check offs are adopted and following up on any that have not been adopted.
  • Deliver and collect confirmed customer loan applications that require employer sanction/confirmation.
  • Follow up on Scheme loan repayments/Check off/Salaries.
  • Gathering market intelligence on Scheme arrangements to maintain a competitive edge for the bank.
Risk Management – 20%
  • Work closely with risk and compliance units to ensure effective controls to mitigate against operational and business risks.
  • Ensure implementation and compliance with operational policies and procedures, AML/CFT Policy.
  • To ensure Bank policies and procedures are followed - Consistency in adherence to KYC & AML guidelines and application of established policies, processes and tools to achieve optimal efficiency, compliance and cost optimization.
  • Timely preparation and submission of all Performance monitoring reports and any other reports that may be required from time to time.
  • Monitoring of the facilities and accounts under the Schemes to ensure PAR is maintained at acceptable standards.
Monitoring & Reporting – 30%
  • Daily tracking of performance against commitments per branch and highlighting any variances by engaging the branches /supervisor towards contribution to meeting the Consumer Banking/Check Off Scheme performance targets.
  • Preparation & Analysis of daily and weekly data/reports to assist Consumer Banking/Check Off Scheme in meeting the performance targets.
  • Ensuring WPB RMs issues are closed in a timely manner through active follow up within the service level agreement.
  • PAR monitoring and engaging branches on action plans on how to regularize accounts in arrears daily.
  • Monitoring the Schemes performance on regular and make necessary recommendations/follow ups as may be required.
Administration – 20%
  • Periodic review of MOU performance and making necessary recommendations to the Senior Manager - CB products.
  • Induction & Training of branches on all the Consumer/Check Off Scheme bank products and services.
  • Monitor Daily Performance reports for branches check off schemes.
Strategic Input & Planning – 10%
  • Contributes to the completion of the SBM Bank Branch Banking Operational plan by preparing and implementing a schemes business plan that encompasses strategies for performance.
  • Prepares the schemes sector budget for approval and contributes to the overall control of expenditure by monitoring costs and reporting on performance against budget variations.
KEY RELATIONSHIPS:Customers of this Position
  • All staff & External WPB customers
KEY QUALIFICATIONS AND COMPETENCIES:Job Knowledge
  • Excellent understanding and interpretation of financial information • Working knowledge of the Bank's products, services • Good understanding of the banking industry trends, regulation, banks processes & operating procedures
Job Experience
  • 3 to 5 years' banking experience in the areas of Sales & Marketing & Relationship Management.
  • Credit Risk Management & Branch Operations are added advantages.
  • Understanding of the Banking & Financial environment
Education
  • A Bachelor's degree in Banking, Finance or a related Business, statistics field.
Competencies required for this Role
  • Dynamic, analytical and self-driven individual with the ability to work under pressure, maintaining a professional and helpful attitude at all times.
  • Excellent selling skills - Strong networking skills, for both internal and external networks
  • Relationship Management skills with excellent presentation, communication and interpersonal skills
  • A passion for performance, team play and achievement in a competitive and dynamic environment.
  • Hardworking, strategically minded individual with excellent leadership, organizational, and planning skills
  • Commercial awareness and customer focus
  • Decision Making, People Management & Conflict resolution skills
  • Computer literacy (standard office computer applications)
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