Regional Admin (Customer Support)
KLA Corporation
- Singapore
- Permanent
- Full-time
- Responsible in preparing quotations for both spare and contract for SEA customers.
- Booking the contract into CRM system and update the internal tracker once received customer PO.
- Follow up on customer issues or handle disputes as and when necessary.
- Manage and update the database in system.
- Generate contract and spare invoice / Credit note.
- Handing customer enquiries and post out the invoice based on the customer requirements.
- Liaise with HQ logistic for distributor orders arrangement.
- Able to generate related weekly or monthly report.
- Manage travel arrangement for service team.
- Ad-hoc admin request if needed.
- Candidate should have minimum diploma qualifications
- Min 2 years’ experience in admin or customer service
- Knowledge of SAP and CRM system would be an added advantage
- Familiar with Microsoft Excel, and sensitive with numbers
- Work independently
- Excellent communications and interpersonal skills