General Manager 5 - Environmental Services / Custodial
Sodexo
- Chattanooga, TN
- Permanent
- Full-time
- need to have strong leadership and employee engagement acumen;
- be responsible for driving client and patient satisfaction scores;
- provide a clean and safe environment for patients, visitors and staff
- lead teams and departmental projects and initiatives;
- support a diverse and inclusive workforce.
- have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;
- have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;
- possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
- can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;
- have experience effectively managing projects within agreed upon timelines;
- are results and safety driven;
- have in-depth knowledge of housekeeping systems and procedures;
- have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;
- have 5 years previous custodial / housekeeping or similar management experience., in a hospital or hotel; healthcare experience preferred but not required.
Basic Management Experience - 5 years
Basic Functional Experience - 5 years of work experience in housekeeping or custodial servicesSodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.