Inbox Business Technologies, a leading Information Technology and Services company, is hiring a Technical Support Officer to join their team. The Technical Support Officer will be responsible for providing technical assistance and support to clients, ensuring prompt resolution of technical issues.The ideal candidate will have excellent problem-solving skills, a strong passion for customer service, and a solid understanding of hardware and software troubleshooting. The role requires effective communication skills and the ability to work well in a team-oriented, fast-paced environment.Requirements
Bachelor's degree in Computer Science, Information Technology, or related field
Strong knowledge of computer systems and technologies
Experience with troubleshooting hardware and software issues
Excellent customer service and communication skills
Ability to prioritize and manage multiple tasks
Familiarity with remote support tools and ticketing systems
Professional certifications, such as Microsoft Certified IT Professional (MCITP) or CompTIA A+, are a plus
