System Specialist II (Security Systems Installation Technician) – Kingston, ON
Siemens
- Ottawa, ON
- Permanent
- Full-time
- Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
- Solve the world’s most significant problems – Be part of exciting and innovative projects.
- Engaging, challenging, and fast evolving, cutting edge technological environment.
- Opportunities to advance your career and mentorship programs on a local and global scale.
- Competitive total rewards package.
- Profit sharing available.
- Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
- Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
- Participate in our celebrations, social events and offsite business events.
- Opportunities to contribute your innovative ideas and get paid for them!
- Employee perks and discounts.
- Diversity and inclusivity focused - check out our communities!
- Perform installation and service activities on Access Control, CCTV, and Intrusion Security systems from small to large installations on customer sites.
- Read and interpret blueprints, diagrams, schematics, submittals, and specifications.
- Complete final commissioning reports for submittal to customers and carry out system acceptance tests with AHJ’s and other interested parties (i.e. Maglock Inspections).
- Maintain up to date knowledge of various product lines.
- Manage and coordinate sub-contractor installation as required.
- Identify and sell basic product enhancements to customers.
- Participate in job site final walk on assigned jobs and/or final completion for systems to service turnover on assigned jobs.
- Complete As Built drawings on the completion of the job when required.
- Conduct training and development classes for customers on site or at the branch.
- Deliver technical support, coaching and direction to end users and junior technicians as required.
- Assist in developing employee training programs for employees and customers.
- Present a professional image of Siemens when communicating with customers at all times.
- Establish a good working relationship with all customers and adhere to the company dress code.
- Complete and submit timesheets, expenses, and other necessary information on time on a weekly basis.
- Participate in travel throughout the district business area when required.
- Minimum 5 years of experience within the Electronic Security Systems industry
- Completion of a college diploma in Electronics or Computer Networking
- Demonstrated ability to physically install program and troubleshoot small to large scale IP Based Access Control and CCTV Systems.
- Direct knowledge and experience in at least on of the following access control systems is a must. (SiPass, C-Cure, Genetec, Keyscan).
- Direct knowledge and experience in at least on of the following video management systems is a must. (Siveillance, Genetec, Milestone, DVTel).
- Experience in installing and programming DSC system is an asset.
- Good Working Knowledge of Networking (IP Addresses, Subnets, Multicast audio/video)
- Strong written and verbal communication skills and customer service focus is a must.
- Proficient in the use of computers including Windows operating systems and MS Office applications, specifically MS Word and MS Excel (create spreadsheets, basic formulas, sort data)
- Strong troubleshooting skills with working knowledge of electronic test equipment including a multimeter.
- Critical thinking skills to think “outside the box”.
- Ability to manage multiple assigned service tickets and small works accurately and efficiently and adapt to changing customer needs and follow up with service and Customer Service Manager with outstanding issues.
- Ability to run wires and fish door frames and wall on small installations.
- Ability to express clear technical solutions in a clear and concise manner.
- Ability to train customers on basic operations of systems.
- Ability to lift equipment and tools up to 40lbs.
- Ability to climb ladders and scaffolding.
- Travel - Willing and able to to customer sites in the Kingston ON area with occasional overnight travel; plus ability to travel to Ottawa ON for project(s) maybe needed.
- Currently possess a valid driver’s license in good standing
- Working at Heights (WAH) Certification; Lift Certificate; certification(s) in C-Cure, Genetec, Milestone