Warehouse Operative
Matchtech Group
- Eastleigh, Hampshire
- £23,000-25,000 per year
- Permanent
- Full-time
- Maintain precise communication with all relevant departments to address any factors affecting delivery and quality for our clients.
- Identify, evaluate, and propose effective solutions for quality issues, escalating as needed.
- Ensure all goods received, both internally and externally, are thoroughly checked before booking into the system, preventing issuance to production or Dispatch without goods-in inspection.
- Coordinate directly with suppliers or supply chain managers in case of undelivered orders, escalating to Operations/Procurement if delays impact Pick/Dispatch timelines.
- Maintain cleanliness and organisation in Stores, Yard, and Dispatch areas, ensuring clear product labelling and preventing overnight exposure to the elements unless approved by management.
- Uphold proper stock control by promptly addressing any stock inconsistencies, escalating to inventory control when necessary, and ensuring secure and clearly labelled stock locations.
- Operate counterbalance and reach trucks when required.
- Ensure timely picking of all Production orders and ancillary items for Dispatch, ideally 24 hours in advance.
- Ensure proper wrapping, identification, and protection of inspected items to prevent damage or loss during transportation.
- Fulfil all general Dispatch duties, including packing, movement, holding, and loading of goods onto vehicles.
- Maintain an updated database with all relevant information and ensure successful booking out of goods in a timely manner.
- Assist in handling client return requests, booking in stock, and storing items for inspection.
- Support the management team in coordinating and managing day-to-day warehouse activities.
- Log all courier-related damage and complaints to the Logistics department.
- Contribute to ongoing training and development initiatives.
- Uphold the company's Health and Safety policies, ensuring all staff adhere to good health and safety practices and wear appropriate PPE at all times.
- Accommodate flexibility with overtime when necessary to support departmental needs.
- Experience working in a fast-paced environment.
- Background in warehouse/stock control and administration.
- Forklift licenses for both Counter Balance and Reach trucks
- Experience in a customer-focused environment.