Housing Program Specialist II (Anchorage)
State of Alaska
- Anchorage, AK
- $47,001 per year
- Permanent
- Full-time
- Financial condition of the property;
- Management performance of the property;
- Resident satisfaction.
- Proper determination of income and family contribution;
- Adherence to Housing Quality Standards (HQS);
- Prompt payment to owners.
- Procurement of goods and services;
- Rental integrity;
- Data privacy laws.
- Minimizing vacant units days and vacancy loss;
- Tracking monthly and year-to-date income and expenditures;
- Monitoring cash flow at the properties;
- Accepting rent, daily cash balancing and deposits, and appropriate entry of cash activities into AHFC computer systems;
- Purchasing goods and services only when needed, when policies have been followed, and when funding permits;
- Performing or monitoring inventory control of all equipment, materials, and supplies;
- Assembling information and assisting with preparation of reports as required.
- Interpreting complex housing program rules for clients and using interpreter services when appropriate;
- Providing information on applicant or client grievance procedures;
- Assisting applicants with rental housing applications;
- Assisting applicants with appointments for interviews and inspections;
- Treating all client information with confidentiality, diplomacy, and sensitivity;
- Providing appropriate community resource referrals.
- Assisting with the development of the annual capital plan.
- Reporting any hazardous conditions, inspecting common areas, hallways, community rooms, and interior hallways, and ensuring that work orders are issued to address deficiencies;
- Inspecting units;
- With the assistance of maintenance staff, determining when and what residents should be charged for damages and neglect beyond normal wear and tear;
- Conducting UPCS inspections of AHFC units and documenting the results, including workability of smoke alarms;
- Conducting HQS inspections of private units and documenting the results, including workability of smoke alarms;
- Reviewing applications for completeness, obtaining verifications, inputting applications to the AHFC computer system, establishing applicant files, briefing applicants on requirements for eligibility, providing applicants with information on privacy requirements, establishing and maintaining tenant files;
- Determining eligibility for new families in accordance with all applicable regulations;
- Processing new families, including move-in briefing, move-in inspection, calculation of pro-rated rent, regular rent, collecting security deposit and pro-rated rent, and updating AHFC's systems with all required tenant and accounting information;
- Providing program information at a Briefing Class.
- Collecting and reviewing income, assets, and deductions in compliance with HUD RIM standards;
- Documenting all actions properly in client files, maintaining a high standard of file organization.
- Assisting with preparation and service of notices for non-payment of rent;
- Assisting with preparation and service of notices for non-payment of charges in addition to rent;
- Assisting with preparation and service of lease violation notices;
- Assisting with preparation and processing of residents for lease termination;
- Appearing in court for evictions and other lease enforcement actions.
- Enforcing program rules for violations of the bans on criminal activity and drug-related criminal activity;
- Practicing good work habits in the office to ensure a safe work environment.
- Understanding and applying regulations, rules, and instructions.
- Comprehending written material;
- Accurately conveying information, both orally and in writing;
- Retrieving information from department records management system(s).
- High school diploma or GED plus a minimum of three years' experience in an office practices or property management. Office experience must include clerical duties such as typing, filing, and copying.
- Basic computer experience, including electronic mail, word processing, and document preparation (Word and Excel preferred).
- Must have valid Alaska Driver's license (or be able to obtain one within five (5) calendar days of beginning employment) and show proof of good driving record, when requested.
- Health Plan - Medical, Vision, Prescription, and Dental
- Employee Assistance Program/Wellness
- Life Insurance - Basic Life and AD&D
- Group-based insurance premiums - Optional life, Long-term, and short-term disability
- Voluntary Accident, Hospital, and Critical Illness
- Flexible spending accounts for tax savings on eligible health care of dependent care expenses
- Membership in the Public Employees Retirement System (PERS), Employee and Employer contribution
- Option to enroll in AHFC Deferred Compensation Program
- Personal Leave with an accrual rate increase based on time served
- Twelve paid holidays a year
- Health Club reimbursement Plan
- Education Reimbursement
Government Jobs