Installation Technician

Dartford, Kent
£26,000 per year
Permanent
Full-time

7 days ago

The Role:The role of Installation Technician is to support clients and our field-based employees with product installations, repairs, audits, training and other technical duties. The role requires significant traveling to customer homes and office buildings to build equipment or troubleshoot or fix existing problems with existing products.A successful Installation Technician should have sound mechanical and product knowledge (which we will teach you) and be able to work in small office spaces and drive in a van for extended periods of time. They must have exceptional communication skills, a passion for customer service and quick problem solving skills.Key Responsibilities:

Ensure the safe delivery and assembly of products
Carry out onsite product repairs specifically within seating and electric desking
To ensure that all installations and repairs are carried out to Posturite standards and customers satisfaction
Oversee the installation of bulk seating orders
Conduct Posturite seating audits for specific companies
Communicate regularly with the Office, Field and Management teams, building excellent internal relationships
Develop and maintain excellent relationships with key suppliers including RH and HAG
Ensure diary is managed effectively at all times, keeping it up to date at all times
Frequently check and respond to all mediums of communication including voicemail, email and calendar entries, making prompt changes to meet client needs at short notice.
Accurately complete all relevant paperwork and forms, within the agreed timescales
Keep company vehicle clean and tidy
Support the Marketing Team with the delivery and collection of exhibition equipment
Provide timed deliveries for specific clients during out of office hours where required
Mentor new members of staff in line with the company induction program
Deliver training to field staff and clients as and when required
Identify and pass on sales opportunities to the appropriate member of field staff

What you'll bring:

Proven product or equipment Installation Experience
Proven Driving Experience
Excellent customer service skills
Strong interpersonal skills to build and maintain relationships
Ability to be flexible and adaptable to change of planned activities at short notice
Ability to crouch, kneel and work in confined areas for extended periods
Ability to lift heavy objects
Organisation & time management skills
Ability to solve problems and work well under pressure without supervision
Ability to use own initiative
Understand and logically follow diagrams and manuals
Sound knowledge of appropriate lifting techniques
Basic IT skills
Possess a clean driving licence and enjoy driving

Posturite is the UK’s leading provider of ergonomic solutions. We have been providing specialist DSE assessments, services and solutions for more than 30 years. Posturite help thousands of people and clients improve the health, happiness and productivity through a range of solutions including DSE assessments, ergonomic product provision, furniture, and a range of Enablement assessments and training to assist individuals.Not only do we work directly with individual customers and end users, we also work with a diverse range of clients from the public and private sector, including many charities. We are proud to assist over 75% of FTSE 250 companies and 50% of central government organisations.Our employees have a wealth of experience, with individuals who can offer case management for musculoskeletal, disability and other specialist areas. We provide over 20,000 assessments per year to all parts of the UK, this includes traditional DSE assessment but also offer a range of enablement assessments in areas such as visual or hearing impairments, dyslexia, dyspraxia, and all neurodiverse conditions.The Mill,
Station Road
Berwick
East Sussex
BN26 6SZBoma Hart07500 332 147 or 0345 345 0010

Posturite

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