Recruiting Manager
System Soft Technologies
- Taguig City, Metro Manila
- Permanent
- Full-time
- Provide team metrics to the company executive leadership team, accountable for daily/weekly/monthly goals and expectations including client specific SLAs and compliance with process
- Acting as escalation point for issues that arise and identifying the optimum solution for both parties
- Supporting the team of recruiters with workload allocation, including volume forecasting, headcount planning
- Deliver effective performance optimization of all team members, ensure all KPIs are set and appropriate, development plans are devised, and mentoring is provided as required
- Recruit and induct new staff as required, ensure effective training and on-boarding processes minimize disruption to the client and improve time to productivity
- Monitor and achieve team’s targets, budget, and SLAs around effectiveness, timelines, candidate quality, delivery of recruitment services, and client satisfaction.
- Perform range of managerial responsibilities which includes interviewing, hiring, coaching, managing recruitment teams
- Help team and individual team members to meet established goals and metrics
- Establish regular communication with the team, participate in daily huddle and team meetings with established agendas
- Serve as front line escalation for executive leadership team and recruitment management group
- Develop recruitment strategies and processes to improve outcomes
- Define and communicate individual and team KPIs via scorecards
- Collaborate with sales and recruitment management groups to ensure partnership success
- Generate reports on performance measurement and KPIs of recruitment management groups to facilitate performance excellence.
- Thorough understanding of end to end recruitment process
- Proven experience working as a Recruiting Manager in Nearshore center.
- Experience conducting performance reviews and driving performance improvement across process management, SLA compliance, and personal conduct.
- Talent Acquisition Strategy: Develop and execute comprehensive talent acquisition strategies to attract and acquire IT professionals in Latin America, aligned with the company's growth objectives.
- Pipeline Development: Create and maintain a vast network of passive and active candidates for current and future hiring needs, continuously expanding the talent pool.
- Collaborative Hiring Process: Partner with recruiters and other stakeholders to understand position requirements, advise on market trends, and drive the recruitment process to ensure timely and efficient hiring decisions.
- Market Research: Stay updated on industry trends, salary benchmarks, and regional labor markets to provide insights and recommendations for attracting top talent.
- Reporting and Metrics: Track and analyze recruitment metrics to measure the effectiveness of sourcing strategies, identify areas for improvement, and provide regular reports to management.
- Strong written and verbal communication skills
- Ability to interact with people at all levels of an organization and to develop strong client relationships able to interpret data from a variety of internal and external source and predict trends
- Bachelor’s degree or equivalent is desirable
- Ability to use data and analytics to drive performance
- Experience in handling Nearshore recruitment process helping local and US clients.
- Experience interacting directly with Client hiring Managers and Recruiters