Corporate Vice President - Director AI & Data Business Operations
New York Life
- New York City, NY
- Permanent
- Full-time
- Trusted advisor and brainstorming partner to the Chief Data & Analytics Officer with the vision for the AI & Data team including organizational design, evaluating roles and responsibilities, and defining key business partner responsibilities.
- Manage operational business strategy and complexity across multiple vendors and technology platforms.
- Make recommendations which may include implementing technology, assessing footprint, and introducing new capabilities.
- Partner with CDAO to identify opportunity to develop individuals and teams to achieve their full potential, finding skills gaps, potential rotations and areas of opportunities and help develop a plan to address them.
- Collaborate with the CDAO leadership team and cross functional partners to track, analyze and report performance per project goals, and change initiatives, as needed.
- Manage and enable the execution of the CDAO leadership team's regular activities including meeting agenda, all hands, direct staff's check-in sessions, planning sessions, staff meetings, leadership and team events.
- Strategic communications and event strategy linking the leadership team and various functions within the CDAO org, broader finance org and cross-functional partners.
- Establish, manage, and execute annual, quarterly, and monthly strategic priorities, operational goals and multi-year strategic goals.
- Represent AI & Data with internal and external business partners as project owner - build business requirements, build alignment among stakeholders, navigate business policy decisions with technology, legal/compliance, vendors, and other teams.
- Effectively lead, direct, and support cross functional project teams consisting of multiple work streams
- Define project scope with multiple business representatives; work with stakeholders to gather overall requirements, determine prioritization, internal/external communication needs, operational impact.
- Redesign current policies and procedures and related workflows to improve processing efficiency.
- Provide independent, informed, unbiased insight including on the ground feedback.
- Partner with CDAO to identify opportunity to develop individuals and teams to achieve their full potential, finding skills gaps, potential rotations and areas of opportunities and help develop a plan to address them.
- Act as subject matter expert for critical operational training needs; help shape the content development strategy using expertise and knowledge of operations in partnership with Human Resources and its Learning & Development team.
- Bachelor's Degree; Business or Technology discipline preferred
- A minimum of 5-10 years of relevant experience in leading operations, required background in: project management, process improvement, and experience in building and launching new solutions.
- Understands the data and analytics industry, including regulatory framework; maintains current knowledge of industry and trends and is able to apply that knowledge to existing business processes with a focus towards process improvement.
- Proficiency with Microsoft Office applications.
- Proven ability to operate in a fast-paced environment.
- Demonstrated organizational, time management, and interpersonal skills.
- Ability to work collaboratively to achieve team objectives.
- Ability to lead teams of individual contributors towards strategic vision, provide direction, feedback, and determine responsibilities of each individual.
- Lead operations strategy for the most complex projects that may impact multiple areas.