ASM Global] Community Sport Operations Manager

SMG China Limited

  • 九龍城區九龍城
  • 長期
  • 全職
  • 21天前
Kai Tak Sports Park is a fully integrated sports, leisure and entertainment destination that is expected to be completed in 2024. The 28 hectare park will be part of the redevelopment on the site of the old Hong Kong International Airport in Kai Tak. Kai Tak Sports Park Ltd (KTSPL) has been awarded the contract to undertake this project. ASM Global, through its subsidiary company in Hong Kong, SMG China, has been engaged by KTSPL to be the Operator of Kai Tak Sports Park.About ASM GlobalASM Global is the world’s leading producer of entertainment experiences. It is the global leader in venue and event strategy and management—delivering locally tailored solutions and cutting-edge technologies to achieve maximum results for venue owners. The company’s elite venue network spans five continents, with a portfolio of more than 350 of the world’s most prestigious arenas, stadiums, performing arts venues, and convention and exhibition centers, including McCormick Place Chicago; Moscone Center San Francisco; ICC Sydney Australia; Olympia London; Shenzhen World China; and P&J Live in Aberdeen, U.K. Follow us on Facebook, Instagram, LinkedIn and Twitter. asmglobal.comDepartment: Event ServicesReports to: Head of Event Operations - North Precinct/ South PrecinctRole IntroductionThe Community Sports Operations Manager is responsible for overseeing the day-to-day non-event operations of the Indoor Sports Centre and the Youth Sports Ground, ensuring that everything runs smoothly and efficiently. This includes managing staff, ensuring the facility is clean and well-maintained, coordinating bookings and activities, ensuring compliance with league regulations and a positive experience for customers.Key Responsibilities
  • Manage the Community Sports Operations team in different areas including business planning, venue and equipment readiness planning, staff training and programme development.
  • Oversee and ensure the safe, effective, and efficient operations of Community Sports Facilities.
  • Plan, organize, and assign daily work for Community Sport Executives, supervise and train the team to ensure successful delivery of activities.
  • Prepare work schedules and rosters for Community Sport Executives staff.
  • Manage relationships with medium to long term lease holders of sports facilities.
  • Assist in developing the venue customer journey, including pre-event communications, on site processes and dealing with post event feedback.
  • Collaborate with all internal venue departments by providing clear, concise, and timely communication to ensure smooth running of events, and maintaining high standards of service.
  • Implement venue rules, regulations, policies, and procedures, and develop standard operating procedures for the Community Sports operations team and monitor their compliance.
  • Maintain a positive public image and foster positive relations with patrons and staff.
  • Prepare accurate reports of monthly sports activities and utilisation.
  • Attend meetings and engagements where required by the Head of Events.
  • Perform other duties or special projects as assigned.
Requirements
  • Degree holder in Sports & Recreation, Facilities Management, Business Administration or equivalent.
  • Minimum 8 years relevant work experience, with 5 years supervisory experience.
  • Strong leadership with excellent analytical and organizational skill.
  • Be creative, flexible, highly motivated and responsible.
  • Collaborative with strong interpersonal and communication skills
  • Attention to details with good logical thinking, with strong problem-solving abilities and negotiation skills.
  • Well-organized and meticulous, with the ability to work under pressures .
  • Ability to multitasking and prioritizing.
  • Proficient in understanding and implementing Health & Safety protocols related to venue and event management.
  • Proficient in MS applications (Word, Excel, PowerPoint) and Chinese word processing.
  • Experience of Momentous, EBMS, CAD, VBS, FMP or any events systems a beneficial.
  • Good command of written and spoken in both English and Chinese.
Full-timeInterested parties please send full resume with current salary, expected salary and availability by clicking “Apply Now”.Personal & Application InformationWe are an equal opportunity employer. Data collected will be treated in strict confidence and used for recruitment purpose only. Applicants who are not invited for interviews within 4 weeks may consider their applications unsuccessful.

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