Sales, Service and Marketing Manager

Soucy

  • Drummondville, QC
  • Permanent
  • Full-time
  • 1 month ago
Mission
WHAT TO EXPECTReporting to the General Manager of Soucy Track Systems, the objective of this strategic role is to define a business strategy to increase sales and market share for the Soucy Track product line, develop an action plan and direct sales, marketing and customer service operations.If you thrive on challenges and are recognized for your sense of action, this is a great opportunity to play a strategic role within our organization.Here's an overview of your tasks:Ensure the implementation of strategies enabling the sales, marketing and customer service department to achieve the organization's objectives;
Develop and implement strategic sales plans to achieve growth objectives;
Participate in the preparation of annual sales and marketing budgets and ensure that they are respected;
Oversee the development of marketing, communications and events strategies, activities and tools to ensure the company's positioning, reputation and visibility, as well as customer loyalty, with a constant focus on improving sales;
Oversee the development of strategies to improve performance and optimize processes in customer service, sales support activities and after-sales service, with a view to ensuring full customer satisfaction;
Participate in the development of various sales and warranty programs;
Establish and rigorously monitor performance indicators linked to sales, market trends and competitive intelligence, and target business and improvement opportunities;
Develop and maintain strong business relationships with customers;
Coach territory managers and, when required, participate with them in strategic meetings with customers and help them maximize sales opportunities;
Ensure the professional development of team members and the training of territory managers in sales techniques and approaches, as well as in the advantages and features of our products;
Provide strategic alignment to the Territory Manager team in planning, managing travel, visiting customers and negotiating agreements;
Work closely with product development teams;
Ensure proper CRM management;
Stay attuned to the market and create an environment where customer feedback is shared quickly and accurately with the various departments.
Profile
WHAT WE'RE LOOKING FOR
Bachelor's degree in business administration or engineering with commercial experience
Proven experience in business development, sales management and team leadership
Experience managing a large territory - ideally the U.S. and Canada
Have actively worked to develop a complex and competitive distribution network (OEMs, distributors, dealers)
Demonstrate good skills in developing and maintaining strong business relationships with dealers, distributors, land managers and end-users (farmers)
Be recognized as an action-oriented, autonomous manager with a sense of initiative, good adaptability (agility), intrapreneurship and political acumen
Excellent communication, coaching and leadership skills
Good interpersonal skills, humble, diplomatic and collaborative
Ability to master the various systems and mechanical components of a product
Bilingual, both orally and in writing to communicate with customers and employees located in the United States
Facility with computerized tools (Outlook, Excel, Word, Teams) and good knowledge of ERP and CRM systems (SAP and Salesforces an asset)
Availability for frequent travel
Strong interest in agricultureWHAT WE HAVE TO OFFERFlexible working hours, access to compressed work schedules and teleworking 2 days a week
Permanent full-time position
The best of both worlds: the resources of a large company in a family atmosphere
A team that is passionate, attentive and committed to excellence
Flexible hours that allow you to balance work and personal life
Group insurance (different plans adapted to your needs)
Access to telemedicine
Registered Retirement Savings Plan with employer contribution
Employee and family assistance program
2000 referral bonus
Social activitiesAPPLY NOW!We look forward to getting to know you and to welcoming you to our big Soucy team!SoucyChez Soucy, nous croyons qu'avant les pièces et les machines, ce sont les gens qui comptent. En mettant en commun nos forces, notre créativité et notre passion, nous créons et fabriquons des systèmes de chenilles ainsi que des pièces...

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